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Customer Service Representative
2 months ago
**Job Summary**
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.
**Key Responsibilities:**
- **Customer Fulfilment:**
- Process customer orders and ensure timely delivery
- Manage customer inquiries and resolve issues in a professional manner
- Coordinate with internal teams to ensure seamless customer experience
- **Account Management:**
- Establish and maintain strong relationships with clients
- Monitor and manage client accounts to ensure timely payments and resolution of any issues
- **Stock Control:**
- Manage inventory levels and ensure accurate stock counts
- Coordinate with suppliers and logistics teams to ensure timely delivery of stock
- **Customer Sales:**
- Provide technical support to customers and resolve any issues in a timely manner
- Manage customer sales and ensure accurate tracking of sales data
- **Office Facilities:**
- Manage office facilities and ensure a safe and healthy work environment
**Requirements:**
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational and time management skills