Expert Norwegian Language Support Professional

2 days ago


Northampton, Northamptonshire, United Kingdom Euro London Appointments Full time
Job Description

We are seeking an experienced Customer Service Specialist to handle customer cases in Norwegian and English as part of our Euro London Appointments team.

Responsibilities
  • Handling Customer Cases: Resolve a wide range of customer cases in a timely and efficient manner.
  • Collaborating with Teams: Work with internal teams to ensure customer issues are resolved accurately and efficiently.
  • Reporting and Record Keeping: Maintain accurate records of customer cases and provide regular updates to relevant teams.
Requirements and Qualifications
  • Language Proficiency: Fluency in Norwegian (both written and spoken) is essential, along with experience in a customer service role.
  • Communication and Problem-Solving: Strong communication skills are necessary to communicate effectively with customers and colleagues in both Norwegian and English, along with the ability to manage multiple cases at once and find solutions to customer issues.
  • Adaptability and Flexibility: Ability to thrive in a fast-paced, ever-changing environment and willingness to come to the office one day per week (flexible on the day) at either Daventry or Dunton location.

The estimated salary for this position is around £42,000 per annum, based on industry standards and location.



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