Customer Service Specialist in Norway
2 days ago
Euro London Appointments is looking for an expert Norwegian Language Support Professional to join our team. As a Customer Service Specialist, you will be responsible for handling customer cases in Norwegian and English.
Key Responsibilities- Customer Case Handling: Resolve a wide range of customer cases in a timely and efficient manner.
- Team Collaboration: Work with internal teams to ensure customer issues are resolved accurately and efficiently.
- Record Keeping: Maintain accurate records of customer cases and provide regular updates to relevant teams.
- Language Skills: Fluency in Norwegian (both written and spoken) is essential, along with experience in a customer service role.
- Communication Skills: Strong communication skills are necessary to communicate effectively with customers and colleagues in both Norwegian and English.
- Problem-Solving & Multitasking: The ability to manage multiple cases at once and find solutions to customer issues is required.
- Adaptability: Ability to thrive in a fast-paced, ever-changing environment.
- Flexibility: Willingness to come to the office one day per week (flexible on the day) at either Daventry or Dunton location.
The estimated salary for this position is approximately £40,000 per annum, based on industry standards and location.
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