Norwegian Automotive Liaison Specialist

2 days ago


Northampton, Northamptonshire, United Kingdom Euro London Appointments Full time
Job Summary:
Norwegian Customer Experience Specialist is required to provide exceptional support to customers, resolving issues and inquiries in a timely manner. The role offers flexibility with one day a week in the office.

About the Role:
This is an exciting opportunity in the automotive industry with a leading client. We are seeking a highly skilled professional to provide customer service in Norwegian and English, working closely with internal teams to ensure accurate issue resolution. As a key member of our team, you will be responsible for maintaining accurate records of customer cases and providing regular updates.

Key Responsibilities:
* Resolve customer cases efficiently and effectively.
* Provide excellent customer service through various communication channels.
* Collaborate with internal teams to ensure accurate issue resolution.
* Maintain accurate records of customer cases and provide regular updates.

Requirements:
* Native or near-native proficiency in Norwegian (both written and spoken).
* Previous experience in a customer service role, preferably within a contact center or automotive environment.
* Strong communication skills in both Norwegian and English.
* Ability to multitask and find solutions to customer issues.
* Adaptability in a fast-paced, ever-changing environment.
* Flexibility to come to the office one day per week at either Daventry or Dunton location.

What We Offer:
The salary for this position is estimated to be £40,000 - £55,000 per annum, depending on experience.

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