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Deputy Head Housekeeper

2 months ago

York, York City, United Kingdom Thwaites Full time

## Deputy Head Housekeeper

### Job Summary

As a Deputy Head Housekeeper at Thwaites, you will play a key role in leading our vibrant housekeeping team and ensuring our guests experience exceptional stays in immaculate rooms.

### Key Responsibilities

* Implement and maintain the highest standards of cleanliness and presentation of rooms
* Respond to guest comments and issues in a professional manner, resolving problems promptly
* Assist in the induction and training of new team members
* Contribute to the control of stock ordering and linen management
* Demonstrate flexibility and adaptability in a fast-paced environment

### What We Offer

* A rewarding role with opportunities for career progression
* 28 days annual leave (rising to 33 days after 5 years)
* Tips paid monthly
* Free use of gym facilities and discounted spa treatments
* Generous employee discounts in food, beverage, and accommodation across our properties
* Pension and life assurance
* Employee Assistance Programme
* Enhanced maternity and paternity pay
* Apprenticeships and bespoke training programmes available

### About Thwaites

We are a dynamic and customer-focused organization, committed to delivering exceptional experiences for our guests. Our business operates 24/7, and we require our team members to be flexible and adaptable in their working hours.