Deputy Housekeeping Manager

3 weeks ago


York, York City, United Kingdom Middletons Full time
Deputy Head Housekeeper

As a key member of our housekeeping team, you will play a vital role in ensuring the highest standards of cleanliness and presentation in our bedrooms. Your leadership skills and attention to detail will be essential in mentoring and guiding your team to deliver exceptional results.

Key Responsibilities:
  • Implement and maintain the required standards of cleanliness and presentation in bedrooms
  • Mentor and train team members to ensure they provide the highest standards of service
  • Respond to guest comments and issues in a professional manner and resolve any problems promptly
  • Ensure the team completes tasks within set timeframes and to the required standards
  • Clean bedrooms to the highest standards
  • Ensure hotel procedures are followed by the team
  • Deputise for the Head Housekeeper as required
  • Assist in the induction and training of new team members
  • Assist in the control of stock ordering and linen management
  • Assist in coordinating the team to deliver exceptional results
Requirements:

We are looking for an individual with a keen eye for detail and a passion for delivering exceptional results. You will need to be able to communicate effectively with colleagues and guests, and be able to work well under pressure. Previous experience in a 4-star hotel environment with supervisory or management experience is desirable, but not essential.

Benefits:
  • 28 days annual leave (rising to 33 days after 5 years)
  • Wagestream - the ability to access up to 40% of your wages as you earn them each week
  • Tips paid monthly
  • Free use of the gym facilities and discounted spa treatments
  • Generous employee discounts in food, beverage and accommodation in our beautiful properties across the country
  • Pension and Life assurance
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Bespoke training programmes accessible for all
  • An engaging and supportive work environment


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