Deputy Head Housekeeper

1 month ago


York, York City, United Kingdom Thwaites Full time
Deputy Head Housekeeper

As a key member of our housekeeping team, you will play a vital role in ensuring our guests experience exceptional stays in immaculate rooms.

Key Responsibilities:
  • Implement and maintain high standards of cleanliness and presentation in all rooms.
  • Respond promptly and professionally to guest comments and issues, resolving problems efficiently.
  • Assist in the induction and training of new team members, promoting a culture of excellence.
  • Contribute to the control and management of stock ordering and linen supplies.
Requirements:
  • Previous experience in a 4-star hotel environment, preferably with supervisory or management experience.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of our 24/7 operation.
What We Offer:
  • A competitive salary and benefits package, including 28 days annual leave (rising to 33 days after 5 years).
  • Free use of our gym facilities and discounted spa treatments.
  • Generous employee discounts in food, beverage, and accommodation across our properties.
  • Pension and life assurance, as well as an Employee Assistance Programme.
  • Enhanced maternity and paternity pay, plus apprenticeships and bespoke training opportunities.


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