Housekeeping Team Lead
4 weeks ago
Job Title: Head Housekeeper
About the Role:
As a key member of our Housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and presentation in our rooms. Your leadership skills will be essential in mentoring and guiding your team to deliver exceptional results.
Key Responsibilities:
- Implement and maintain the required standards of cleanliness and presentation in our rooms
- Mentor and train your team to ensure they provide the highest standards of service
- Respond to guest requests and issues in a professional manner and resolve any problems efficiently
- Ensure the team completes their work within set time frames and adheres to property procedures
- Induct and train new team members
- Manage stock ordering and linen management
- Support the team as required
Requirements:
We are looking for a motivated and experienced individual who can lead our Housekeeping team to deliver exceptional results. You will need to have a keen eye for detail, excellent communication skills, and the ability to work under pressure.
What We Offer:
- 28 days annual leave (rising to 33 days after 5 years)
- Tips paid regularly
- Wagestream - the ability to access up to 40% of your earnings as you earn them
- Free use of local gym facilities and discounted spa treatments at our sister property, North Lakes Hotel
- Generous employee discounts in food, beverage, and accommodation in our properties across the country
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Pension and Life assurance and access to high street perks
- Bespoke training programmes accessible for all
- An engaging and supportive work environment
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