Deputy Head Housekeeper

3 weeks ago


York, York City, United Kingdom Thwaites Full time

As a key member of our Housekeeping team, you will play a vital role in ensuring our guests experience exceptional stays in immaculate rooms. Your leadership skills will be essential in implementing our high standards of cleanliness and presentation, responding to guest comments and issues, and assisting in the induction and training of new team members. You will also be responsible for assisting in the controls of stock ordering and linen management. To succeed in this role, you will need to be able to keep calm under pressure and react effectively to unexpected situations. Ideally, you will have previous experience in a 4-star hotel environment with supervisory or management experience.

We are offering a rewarding role with opportunities for career progression, including:

  • 28 days annual leave (rising to 33 days after 5 years)
  • Tips paid monthly
  • Free use of the gym facilities and discounted spa treatments
  • Generous employee discounts in food, beverage, and accommodation across our properties
  • Pension and Life assurance
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Bespoke training programmes accessible for all


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