Customer Success Training Manager
3 days ago
We are seeking a highly skilled Customer Success Training Manager to join our team at Eploy. In this role, you will be responsible for delivering off-the-shelf and bespoke training to new and existing customers, ensuring they achieve maximum value from our software.
Key responsibilities include:
- Developing and delivering comprehensive training programs for our customers.
- Collaborating with internal teams to guarantee our customers' success with our software.
- Maintaining and updating existing help and training materials.
- Traveling throughout the UK to deliver in-person training, requiring occasional overnight stays.
The ideal candidate will possess at least five years of experience in delivering software training, with expertise in designing and delivering tailored and generic training packages. Relevant qualifications in L&D, such as Certificate in Training Practice or Foundation Certificate in People Practice, are advantageous. The salary range for this role is estimated to be around £55,000 - £70,000 per annum, depending on location and experience.
-
Customer Sales Manager
2 months ago
Kidderminster, Worcestershire, United Kingdom Care UK Full timeWe have an exciting new role for a Customer Relations Manager based at Brook Court care home in Kidderminster. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care.Care UK is an awarding winning private care company with over 150 care homes across...
-
Operations Manager in Training
3 days ago
Kidderminster, Worcestershire, United Kingdom This is an IT support group Full timeJob OverviewWe are seeking a highly motivated and organized individual to join our team as an Operations Manager in Training. As a Chartered Management Degree Apprentice, you will have the opportunity to develop your leadership skills and oversee the management of one or more processes across our operation.Key ResponsibilitiesLead a small team of up to 20 on...
-
Customer Experience Manager for Tenant Feedback
4 weeks ago
Kidderminster, Worcestershire, United Kingdom Think Community Care Limited Full timeJob SummaryWe are seeking a skilled Customer Experience Manager to lead initiatives in gathering, managing, and responding to tenant feedback. The successful candidate will ensure that services are responsive to the community's needs and foster continuous improvement.About Think Community Care LimitedOur client is a reputable housing association in...
-
Instructor Training Professional
4 days ago
Kidderminster, Worcestershire, United Kingdom My Four Wheels Full timeCompany OverviewAt My Four Wheels, we are dedicated to helping individuals become certified driving instructors. Our team is passionate about providing top-notch training and support to ensure our candidates succeed in their careers.SalaryThe estimated salary for this position ranges from £30,000 to £50,000 per annum, depending on experience and...
-
Data-Driven Customer Experience Manager
4 weeks ago
Kidderminster, Worcestershire, United Kingdom Community Housing Full timeJob SummaryWe are seeking a Data-Driven Customer Experience Manager to lead our efforts in understanding and addressing the needs of our customers. This role requires strong analytical skills, a passion for data-driven decision making, and excellent communication skills.About the RoleThe successful candidate will have a strong background in data analysis and...
-
Kidderminster, Worcestershire, United Kingdom DRPG Full timeJob Description:We are seeking an exceptional Event Production Manager to join our team at DRPG. This is a fantastic opportunity for a seasoned professional with expertise in managing high-profile events.Main Responsibilities:Work closely with the Health and Safety department to ensure thorough risk assessments for all eventsManage events within budget,...
-
Customer Support Specialist
3 days ago
Kidderminster, Worcestershire, United Kingdom This is an IT support group Full timeAbout UsWe value our people as our biggest investment and believe that every customer interaction is a valuable opportunity to build trust and loyalty.As a Customer Service Executive, you will work in our contact centre, assisting customers with their banking needs and providing excellent customer outcomes.You will make a positive impact on every customer...
-
Customer Service Associate
2 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Associate, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Kidderminster, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle...
-
Customer Service Specialist
2 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Kidderminster, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...
-
Customer Service Specialist
3 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Kidderminster, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Quality Lead
23 hours ago
Kidderminster, Worcestershire, United Kingdom Think Community Care Full timeThink Community Partnership is seeking a skilled Customer Service Quality Lead to join their team on a temporary basis in Worcestershire. The successful candidate will lead initiatives to gather, manage, and respond to tenant feedback, ensuring that services are responsive to the needs of the community and foster continuous improvement.Key...
-
Customer Service Representative
2 weeks ago
Kidderminster, Worcestershire, United Kingdom Card Factory Full timeAbout the Role:As a Sales Assistant, you will play a vital role in putting the customer at the heart of everything we do.Your duties will include serving customers, restocking shelves, and assisting with stock management.We are looking for someone who enjoys interacting with people, has good communication skills, and is eager to learn and grow with our...
-
Customer Service Representative
2 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in Kidderminster, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...
-
Customer Service Excellence Lead
2 weeks ago
Kidderminster, Worcestershire, United Kingdom Think Community Care Full timeWe are seeking a skilled Customer Service Excellence Lead to join our team at Think Community Care in Worcestershire. This is a temporary on-going contract (minimum 3 months) with an estimated salary of up to £27.50 per hour.The successful candidate will lead initiatives to gather, manage, and respond to tenant feedback, ensuring that services are...
-
Data Driven Customer Experience Lead
3 weeks ago
Kidderminster, Worcestershire, United Kingdom Community Housing Full timeEstimated Salary: Up to £40,012Job Description: We are seeking a skilled Customer Data Insight Manager to join our team. The successful candidate will be responsible for uncovering what our customers truly need and designing a framework that maps their journeys, analyses their feedback, and identifies the drivers of satisfaction and frustration.
-
Customer Service Representative
4 weeks ago
Kidderminster, Worcestershire, United Kingdom AF Blakemore & Son Ltd Full timeKey Responsibilities:As a Customer Team Member at SPAR, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant...
-
Manufacturing Engineer with Training Opportunity
4 weeks ago
Kidderminster, Worcestershire, United Kingdom Ernest Gordon Recruitment Full timeAt Ernest Gordon Recruitment, we are currently seeking a talented Graduate Toolroom Engineer to join our team. This exciting opportunity offers the chance to work with a leading company that produces machinery for manufacturing.The successful candidate will have a Graduate or HND qualification in an engineering field and be looking for a role that provides...
-
Customer Service Representative
2 months ago
Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Kidderminster is seeking a Customer Service Representative to join our fast-paced team. As a key member of our customer-facing team, you'll deliver exceptional service and support, collaborating with colleagues to achieve operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all...
-
Data-Driven Customer Experience Manager
21 hours ago
Kidderminster, Worcestershire, United Kingdom Community Housing LTD Full timeTransforming Customer Insights into ActionWe're looking for a highly skilled Data Analysis and Insight Manager to join our team at Community Housing LTD. As a key member of our organisation, you'll be responsible for turning insights into actionable recommendations, driving business decisions, and improving customer experiences.Your primary focus will be on...
-
Customer Experience Representative
2 weeks ago
Kidderminster, Worcestershire, United Kingdom Card Factory Full timeAbout UsAt Card Factory, we are passionate about helping customers celebrate life's special moments. Our team members play a vital role in making this happen, and we are seeking a skilled and enthusiastic individual to join our team as a Seasonal Sales Assistant.Job Description:Provide exceptional customer service and ensure that customers have an enjoyable...