Customer Success Training Manager

3 days ago


Kidderminster, Worcestershire, United Kingdom Eploy Full time
Customer Success Training Manager

We are seeking a highly skilled Customer Success Training Manager to join our team at Eploy. In this role, you will be responsible for delivering off-the-shelf and bespoke training to new and existing customers, ensuring they achieve maximum value from our software.

Key responsibilities include:

  • Developing and delivering comprehensive training programs for our customers.
  • Collaborating with internal teams to guarantee our customers' success with our software.
  • Maintaining and updating existing help and training materials.
  • Traveling throughout the UK to deliver in-person training, requiring occasional overnight stays.

The ideal candidate will possess at least five years of experience in delivering software training, with expertise in designing and delivering tailored and generic training packages. Relevant qualifications in L&D, such as Certificate in Training Practice or Foundation Certificate in People Practice, are advantageous. The salary range for this role is estimated to be around £55,000 - £70,000 per annum, depending on location and experience.


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