Data-Driven Customer Experience Manager

3 days ago


Kidderminster, Worcestershire, United Kingdom Community Housing Full time
Job Summary
We are seeking a Data-Driven Customer Experience Manager to lead our efforts in understanding and addressing the needs of our customers. This role requires strong analytical skills, a passion for data-driven decision making, and excellent communication skills.

About the Role
The successful candidate will have a strong background in data analysis and interpretation, as well as experience in developing and implementing strategic plans. A salary of up to £40,012 per annum is on offer for this position.

Responsibilities
  • Analyze customer feedback and data to identify trends and areas for improvement.
  • Develop and implement data-driven strategies to enhance the customer experience.
  • Collaborate with cross-functional teams to ensure effective execution of strategies.

Our Benefits
We offer a range of benefits, including hybrid working options, professional development opportunities, and a supportive team environment. If you are passionate about delivering exceptional customer experiences, we encourage you to apply for this role.

About Our Organization
Community Housing is a leading provider of housing services, dedicated to delivering innovative solutions that meet the evolving needs of our customers. We are committed to fostering a collaborative and inclusive work environment, where talented individuals can grow and thrive.

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