Patient Services Director
3 weeks ago
We are seeking an experienced manager to lead our Patient Services Team, responsible for delivering high-quality community ophthalmology services. As Patient Services Manager, you will be part of our local management team, reporting directly to our Deputy Service Director.
Your key responsibilities will include:
- Ensuring seamless patient journeys from referral to treatment, with a focus on exceptional patient experience.
- Supporting the team to provide a professional and patient-focused service, with accurate records and quality data outputs.
- Monitoring clinic activity, capacity, and demand for appointments, with robust rota management and maximum clinic fill.
- Improving administrative and system processes to reflect clinical pathways and ensure SOPs are up-to-date and adhered to.
- Managing direct reports, including recruitment, personal development, training, coaching, mentoring, and performance management.
We are looking for a candidate with:
- Experience in managing teams within the last 12 months.
- Previous experience in a healthcare setting, with a good understanding of referral management systems and patient pathways.
- Management qualification NVQ level 4 in Business Administration or equivalent.
- Experience in a private healthcare setting is an advantage.
- Critical reasoning skills and decision-making ability.
At Practice Plus Group, we offer a competitive salary, increased annual leave with years of service, and a range of wellbeing and lifestyle benefits. If you are a motivated and experienced manager looking for a new challenge, please apply.
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Patient Services Director
2 weeks ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking an experienced Patient Services Manager to lead our Patient Services Team in delivering high-quality patient care and promoting a positive patient experience.The successful candidate will have a strong background in healthcare management, with experience in managing teams and developing processes to improve patient outcomes.Key...
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Patient Services Director
3 weeks ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking an experienced Patient Services Manager to lead our Patient Services Team in Rochdale, supporting the delivery of eye care treatments throughout the North West and Yorkshire.As a key member of our local management team, you will promote great patient experience, maintain high-quality patient records, and support clinical teams to...
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Patient Services Director
3 weeks ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking an experienced Patient Services Manager to lead our Patient Services Team in Rochdale, supporting the delivery of eye care treatments throughout the North West and Yorkshire.As a key member of our local management team, you will promote great patient experience, maintain high-quality patient records, and support clinical teams to...
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Patient Services Coordinator
2 months ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeJob SummaryAs a key member of the Practice Plus Group team, you will provide high-quality administrative support to patients and colleagues across the patient pathway. This role is ideal for an experienced administrator who is passionate about delivering exceptional patient care and is looking for a new challenge.Main ResponsibilitiesAct as the first point...
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Patient Services Coordinator
2 months ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeJob SummaryAs a key member of the Practice Plus Group team, you will provide high-quality administrative support to patients and colleagues across the patient pathway. This role is ideal for an experienced administrator who is passionate about delivering exceptional patient care and is looking for a new challenge.Main ResponsibilitiesAct as the first point...
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Patient Services Coordinator
2 months ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking an experienced Administrator to join our Ophthalmology Patient Services Team based in Rochdale. As a key member of our team, you will provide a high-quality administrative service to patients and colleagues across the patient pathway.Key ResponsibilitiesAct as the first point of contact for patient enquiries and respond...
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Patient Services Coordinator
2 months ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeAbout the RoleWe are seeking an experienced Administrator to join our Ophthalmology Patient Services Team based in Rochdale. As a key member of our team, you will provide a high-quality administrative service to patients and colleagues across the patient pathway.Key ResponsibilitiesAct as the first point of contact for patient enquiries and respond...
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Patient Services Manager
2 weeks ago
Rochdale, Rochdale, United Kingdom NHS Full timeAbout the RoleWe are seeking an experienced manager to lead our Patient Services Team, responsible for delivering high-quality eye care services to our community. As Patient Services Manager, you will oversee the seamless patient journey from referral to treatment, ensuring exceptional patient experience and efficient clinic operations.Main...
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Patient Services Manager
2 weeks ago
Rochdale, Rochdale, United Kingdom NHS Full timeAbout the RoleWe are seeking an experienced manager to lead our Patient Services Team, responsible for delivering high-quality eye care services to our community. As Patient Services Manager, you will oversee the seamless patient journey from referral to treatment, ensuring exceptional patient experience and efficient clinic operations.Main...
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Patient Services Coordinator
1 week ago
Rochdale, Rochdale, United Kingdom Circle Health Group Full timeAbout the Role:We are seeking a highly organized and efficient Patient Services Coordinator to join our team at Circle Health Group. As a key member of our administrative team, you will play a vital role in ensuring the smooth running of our patient services.Key Responsibilities:Contribute to the efficient management of patient referrals, ensuring timely and...
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Patient Services Manager
3 weeks ago
Rochdale, Rochdale, United Kingdom NHS Full timeAbout the RoleWe are seeking an experienced manager to lead our Patient Services Team, responsible for delivering high-quality eye care services to our community. As Patient Services Manager, you will oversee the seamless patient journey from referral to treatment, ensuring exceptional patient experience and efficient clinic operations.Main...
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Patient Services Manager
3 weeks ago
Rochdale, Rochdale, United Kingdom NHS Full timeAbout the RoleWe are seeking an experienced manager to lead our Patient Services Team, responsible for delivering high-quality eye care services to our community. As Patient Services Manager, you will oversee the seamless patient journey from referral to treatment, ensuring exceptional patient experience and efficient clinic operations.Main...
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Patient Services Manager
2 weeks ago
Rochdale, Rochdale, United Kingdom NHS Full timeAbout the RoleWe are seeking an experienced manager to lead our Patient Services Team, responsible for delivering high-quality eye care services to our community. As Patient Services Manager, you will oversee the smooth management of patient journeys, ensuring seamless referrals, appointments, and treatments.Main ResponsibilitiesDevelop and implement...
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Patient Services Manager
2 weeks ago
Rochdale, Rochdale, United Kingdom NHS Full timeAbout the RoleWe are seeking an experienced manager to lead our Patient Services Team, responsible for delivering high-quality eye care services to our community. As Patient Services Manager, you will oversee the smooth management of patient journeys, ensuring seamless referrals, appointments, and treatments.Main ResponsibilitiesDevelop and implement...
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Ophthalmology Patient Services Coordinator
1 month ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeJob SummaryWe are seeking an experienced Administrator to join our Ophthalmology Patient Services Team based in Rochdale. As a key member of the team, you will provide a high-quality administrative service to patients and colleagues across the patient pathway.About the RoleThis is a full-time role working 37 hours a week, Monday to Friday, 9am - 5pm. You...
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Ophthalmology Patient Services Coordinator
1 month ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeJob SummaryWe are seeking an experienced Administrator to join our Ophthalmology Patient Services Team based in Rochdale. As a key member of the team, you will provide a high-quality administrative service to patients and colleagues across the patient pathway.About the RoleThis is a full-time role working 37 hours a week, Monday to Friday, 9am - 5pm. You...
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Ophthalmology Patient Services Coordinator
1 month ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeJob SummaryWe are seeking an experienced Administrator to join our Ophthalmology Patient Services Team based in Rochdale. As a key member of the team, you will provide a high-quality administrative service to patients and colleagues across the patient pathway.About the RoleThis is a full-time role working 37 hours a week, Monday to Friday, 9am - 5pm. You...
-
Ophthalmology Patient Services Coordinator
1 month ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeJob SummaryWe are seeking an experienced Administrator to join our Ophthalmology Patient Services Team based in Rochdale. As a key member of the team, you will provide a high-quality administrative service to patients and colleagues across the patient pathway.About the RoleThis is a full-time role working 37 hours a week, Monday to Friday, 9am - 5pm. You...
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Ophthalmology Patient Services Coordinator
3 weeks ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeJob SummaryWe are seeking an experienced Administrator to join our Ophthalmology Patient Services Team in Rochdale. As a key member of the team, you will provide a high-quality administrative service to patients and colleagues across the patient pathway.About the RoleThis is a full-time role working 37 hours a week, Monday to Friday, 9am - 5pm. You will be...
-
Ophthalmology Patient Services Coordinator
3 weeks ago
Rochdale, Rochdale, United Kingdom Practice Plus Group Full timeJob SummaryWe are seeking an experienced Administrator to join our Ophthalmology Patient Services Team in Rochdale. As a key member of the team, you will provide a high-quality administrative service to patients and colleagues across the patient pathway.About the RoleThis is a full-time role working 37 hours a week, Monday to Friday, 9am - 5pm. You will be...
