Customer Underwriting Specialist
3 weeks ago
Job Title: Customer Underwriting Advisor
Job Summary:
We are seeking a skilled Customer Underwriting Advisor to join our team at Bupa. As a Customer Underwriting Advisor, you will play a critical role in assessing medical reports and liaising with healthcare professionals to establish eligibility for health insurance claims.
Key Responsibilities:
- Assess medical reports and determine eligibility for health insurance claims
- Liaise with healthcare professionals to gather additional information and clarify medical conditions
- Communicate with customers to explain the claims process and provide updates on the status of their claims
- Review and process claims in a timely and efficient manner
Requirements:
- Previous experience in a customer-facing role, preferably in the health insurance industry
- Strong communication and interpersonal skills, with the ability to build rapport with customers and healthcare professionals
- Ability to work in a fast-paced environment and meet deadlines
- Proficient in using computer systems and software, including Microsoft Office and claims processing systems
Benefits:
- Competitive salary and benefits package
- Opportunities for career development and advancement
- Flexible working arrangements, including remote work options
- Access to Bupa's global wellbeing programme, Viva
About Bupa:
Bupa is a global health insurer and provider, dedicated to helping people live longer, healthier, happier lives. We are committed to making health happen by being brave, caring and responsible in everything we do.
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