Customer Underwriting Specialist
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Customer Underwriting Advisor to join our team. As a key member of our contact centre, you will be responsible for assessing medical reports, liaising with healthcare professionals, and evaluating eligibility for health insurance options.
Key Responsibilities:
- Assess medical reports and evaluate eligibility for health insurance options
- Liaise with healthcare professionals to gather relevant medical information
- Review paperwork and ensure all documents are dealt with in a timely fashion
- Communicate decisions to customers in a clear and concise manner
Requirements:
- Previous experience in a contact centre environment with strong customer focus skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Proficient keyboard skills and ability to navigate PC systems
What We Offer:
- A competitive salary and excellent benefits package
- Opportunities for career development and growth
- A dynamic and supportive work environment
Why Bupa?
We are a health insurer and provider dedicated to making health happen for our customers. Our people are driven by a shared purpose to help people live longer, healthier, happier lives. We are committed to being brave, caring, and responsible in everything we do.
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