Administrative Support Officer
6 days ago
Job Summary
We are seeking an experienced and skilled Administrative Support Officer to join our dynamic administration and reception team in the Neurology department at York Hospital.
As the first point of contact for our service users, you will be responsible for providing a range of basic clerical support, including meeting with patients on reception, helping with appointments and queries, and liaising with clinicians to book follow-up appointments.
Key responsibilities include:
- Providing administrative support to the team, including answering phone calls, responding to emails, and maintaining accurate records.
- Processing new patient referrals using the e-referral software and monitoring the joint email inbox.
- Receiving general enquiries in person or over the phone and providing information to patients, visitors, staff, and others.
- Liaising with clinicians to book follow-up appointments and providing administrative support for outpatient clinics.
About the Role
This is an exciting opportunity to join a supportive and friendly working environment, where you will have the opportunity to develop your skills and experience in a busy healthcare setting.
Key benefits include:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and inclusive working environment.
- Access to training and development opportunities.
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Basic computer literacy skills and experience with e-referral software.
- Ability to maintain accurate records and provide administrative support.
How to Apply
If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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