Case Administrator
14 hours ago
We are seeking a skilled Case Administrator to join our team at West One Loans.
Job Summary:
The successful candidate will be responsible for managing a caseload of mortgage cases, ensuring that all necessary documents are collected and processed efficiently. They will work closely with the underwriting team to effectively manage the post-offer caseload, monitor and manage upcoming expiration of documents and offers, and update relevant systems to maintain management information.
Key Responsibilities:
- Manage a caseload of mortgage cases from offer stage to completion.
- Monitor and manage upcoming expiration of documents and offers.
- Update relevant systems to maintain management information.
- Work closely with the underwriting team to ensure effective case management.
- Process incoming completion documentation via various channels.
- Provide daily/weekly/monthly completion forecasts to line manager.
Requirements:
- Experience within the secured lending sector.
- A good understanding of the underwriting process.
- Previous experience of managing a caseload in a fast-paced environment.
- Industry-relevant qualifications are beneficial but not a requirement.
- Excellent communication skills, with the ability to engage with internal and external stakeholders.
Salary and Benefits:
£25,000 - £30,000 per annum, plus ongoing training and development opportunities.
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