Band 3 - Booking Administrator, Cardiology

3 weeks ago


Watford, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

To ensure that new and follow up appointments are booked and appropriate letters generated and that reports/outcomes are circulated to referring clinician. To maintain patients case notes and other documentation in good order and ensure notes, letters and results are promptly filed in the correct places. To maintain efficient administrative systems within the office environment to contribute to smooth running of the service liaising with secretaries, physiologists, wards, clinic clerks and other departments. To deal with all telephone enquiries from GPs, patients and relatives in a courteous and diplomatic manner and to ensure that appropriate messages are passed onto the relevant staff in a timely fashion.

Any other appropriate administrative duties as requested in order to flexibly meet the needs of the service



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