Income Officer

4 weeks ago

London, Greater London, United Kingdom Venn Group Full time

Job Title: Income Support Officer

Job Type: Interim Contract

Location: Remote with on-site work for the first 3 days

Salary: Up to £18.50 per hour

Job Description:

The Income Support Officer will play a crucial role in managing tuition fees and providing support to students during the busy enrolment period. This is an exciting opportunity to join a prestigious London-based university and contribute to the success of their students.

Key Responsibilities:

  • Manage student queries related to tuition fees
  • Provide excellent customer service via phone and email
  • Support international students and ensure a smooth enrolment process
  • Work collaboratively with the university team to resolve queries and issues

Requirements:

  • Previous experience in a customer-facing role
  • Knowledge of systems such as SITS and Agresso, Unit 4 Business World
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

Venn Group is an equal opportunities employment business and employment agency, and we welcome applications from all candidates. This is a fantastic opportunity to gain experience in a university setting and develop your skills in a dynamic environment.

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