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Commercial Manager

2 months ago

London, Greater London, United Kingdom Capita Full time

About the Role:

We are seeking a highly skilled Commercial Contract Specialist to join our team at Capita. As a key member of our Commercial team, you will play a critical role in ensuring the safe and cost-effective management of contracts.

Key Responsibilities:

  • Assist the sales team in securing profitable and deliverable new business opportunities.
  • Provide commercial support in deal shaping, negotiations, and contracting.
  • Review pricing of existing and new business proposals to ensure alignment with company margin, risk, and contingency provisions.
  • Ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature.
  • Identify, manage, and report on key commercial/legal risks, communicating them to the Legal function and maintaining ongoing liaison.
  • Be the main point of contact for principal client contracts and provide in-life client contract management support.
  • Review, interpret, and advise on existing contract rights and obligations.
  • Lead change management of contracts, including the production of BAU contract variations.
  • Support the production of regular contract reporting in line with governance and contract requirements.
  • Ensure contract records are maintained and accessible as directed.
  • Record, ratify, and circulate commercial/negotiation meeting minutes when required.
  • Support the business by owning and performing the ongoing administration of contracts, including the provision of contractual templates/tool kits and delivering notices.
  • Support sub-contractor relationship management.
  • Support due diligence and MI/audit data request activities.
  • Work as part of client-specific management teams, including managing a pipeline of activity and contributing to client-specific strategy, review, and performance.
  • Support exit activities where necessary for LPS sub-accounts with exiting clients.

Requirements:

  • Desirable 2+ years' contracts experience and a demonstrable track record of owning and delivering pre- and post-contract activity.
  • Good understanding of bid preparation and submission processes (ITT, RFP, BAFO).
  • Ability to identify and analyze key commercial risks such as KPIs, SLAs, contractual dependencies, and milestones.
  • Strong contract drafting and negotiation skills.
  • Strong knowledge of contract law and its application in SW/IT/BPO/Professional Services environments.
  • Good working knowledge of GDPR.
  • Good basic financial acumen (P&L, cash flow, balance sheet) and understanding of financial modeling, contract pricing, and differing pricing models.
  • Producing reports and summaries (ad hoc and regular) that clearly articulate key matters for a senior and/or non-commercial audience.
  • Ideally qualified to degree level or equivalent achieved through demonstrably successful experience.
  • WorldCC Practitioner or Advanced Practitioner accreditation a plus but not essential.

About Capita:

Our Commercial team is one of Capita's central corporate functions, ensuring safe and cost-effective contract opportunities. We provide support to Capita Functions and advise on everything from risk to contract management, legal changes to commercial disputes. Join us and discover the value of working in a dynamic and supportive environment.

What's in it for you:

  • A competitive salary.
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
  • Company-matched pension, life assurance, a cycle-to-work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks, and plenty more.
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socializing, to health and wellbeing, travel, and technology.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.