Delivery Solutions Director
4 days ago
We're seeking an accomplished Solutions Delivery Manager/Platform Expert to drive platform growth and user engagement at Flexicruit Limited. This maternity cover role offers the opportunity to make a significant impact in a dynamic, mission-driven organisation.
The ideal candidate will have a strong background in account management, excellent communication skills, and experience with digital platforms. They should be able to build and maintain strong relationships with local authorities, drive user acquisition and retention, and effectively resolve user issues.
About the RoleKey Responsibilities:
- Platform Leadership: Drive platform growth, user engagement, and onboarding.
- Authority Relationships: Establish and maintain strong relationships with local authorities.
- User Support: Provide expert guidance and resolve user queries.
- Community Engagement: Organise regular user groups to foster community engagement.
- Data Analysis: Monitor engagement metrics, identify trends, and provide actionable insights.
- Problem Resolution: Effectively resolve user issues, collaborating with internal teams as needed.
What We Offer:
- A dynamic, mission-driven work environment.
- A collaborative and supportive team.
- £35,000 - £40,000 per annum salary.
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