Receptionist

2 months ago


Telford, Telford and Wrekin, United Kingdom HC One Full time
About the Role

We are seeking a skilled and friendly Receptionist to join our team at HC-One. As the first point of contact for our customers, you will provide exceptional customer service and support to visitors, residents, and their families.

As a key member of our team, you will be responsible for managing the front desk, handling enquiries, and providing administrative support to the Home Manager and Administrator. You will also be expected to maintain accurate records, work to deadlines, and use your initiative to ensure daily and weekly tasks are completed efficiently.

Key Responsibilities
  • Provide exceptional customer service and support to visitors, residents, and their families
  • Manage the front desk, handle enquiries, and provide administrative support
  • Maintain accurate records and work to deadlines
  • Use your initiative to ensure daily and weekly tasks are completed efficiently
What We Offer

We are committed to providing a supportive and inclusive work environment, and we offer a range of benefits to our employees, including:

  • Part-time hours with flexible scheduling
  • Paid Enhanced DBS/PVG
  • Free uniform
  • Competitive hourly rate
  • Access to a company pension scheme
  • 28 days annual leave inclusive of bank holidays
  • Group life assurance cover
  • Wagestream - financial wellbeing and flexible access to pay as you need it
  • Award-winning learning and development and support to achieve qualifications
  • GP online - a service providing around the clock GP consultation via an interactive app
  • Colleague discounts - access to over 1600 high street discounts
  • Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme
  • Excellent recognition schemes, including 'Kindness in Care' and Long Service Awards
  • An attractive refer a friend scheme of up to £1000 per referral
About HC-One

We are a leading provider of care and support services, and we are passionate about ensuring that our employees can be their true selves. We prioritize inclusive working practices and invite applicants from all backgrounds into our HC-One family.


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