Restaurant Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at The Sutherland. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, bar, lounge, and hotel.
About the Role
You will be in charge of a large team of waiting staff, bartenders, receptionists, hosts, housekeepers, and chefs, all of whom need to deliver our high brand standards while providing a first-class hospitality experience for our guests.
About The Sutherland
The Sutherland is a stunning brand new restaurant, lounge, bar, and hotel located in the heart of Shropshire. We are committed to providing an exceptional dining experience for our guests, and we are looking for someone who shares our passion for hospitality and service.
Key Responsibilities
- Manage a large team of staff to deliver high brand standards and provide a first-class hospitality experience for guests
- Oversee the day-to-day operations of the restaurant, bar, lounge, and hotel
- Develop and implement strategies to improve customer satisfaction and loyalty
- Work closely with the management team to achieve business objectives
Requirements
- Proven experience as a Restaurant Operations Manager or similar role
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
Benefits
- Competitive salary with generous tips
- Growth and development opportunities within our group
- Trips to suppliers across the UK and abroad
- Heavily discounted food while on shift from our guest menu
- Annual Awards celebrating the success of our venues and people
- Discounts for you, your friends, and family in all our venues
- Membership to our exclusive 'Extraordinary Portal' where you can achieve bonuses and rewards
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