Hospitality Ambassador

We are seeking a highly skilled and passionate individual to join our team as a Receptionist & Host at The Sutherland. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming experience for our guests.

About the Role

As a Receptionist & Host, you will be the first point of contact for our guests, handling reservations, check-ins, and check-outs with a smile. You will work closely with our team to ensure seamless service and exceed our guests' expectations.

About The Sutherland

The Sutherland is a stunning new restaurant, lounge, bar, and hotel located in the heart of Shropshire. We are committed to providing an exceptional dining and hospitality experience for our guests, and we are looking for talented individuals to join our team.

Requirements

• Previous experience in a front-of-house role, preferably in a hotel or restaurant setting
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask with ease
• Passion for delivering exceptional customer service and creating a warm and welcoming atmosphere
• Ability to work as part of a team and contribute to a positive and supportive work environment

Benefits

• A competitive hourly wage with generous tips
• Opportunities for growth and development within our group
• Trips to suppliers and industry events
• Heavily discounted food while on shift
• Annual awards celebrating the success of our venues and people
• Discounts for you, your friends, and family in all our venues