Local Tenant Services Officer
1 month ago
We are seeking a dedicated Local Tenant Services Officer to join our team at Reed Property & Construction. As a key member of our housing management team, you will be responsible for managing leasehold tenancies and coordinating excellent housing services in the Wokingham area.
About the Role
This is an exciting opportunity for a motivated and experienced property professional to take on a challenging role that requires strong relationship management skills, effective communication, and problem-solving abilities. You will work closely with local authorities, external agencies, and tenants to deliver efficient and coordinated services.
Main Responsibilities
- Develop and maintain local multi-agency links to deliver excellent customer services.
- Manage complaints effectively using strong customer service and communication skills.
- Act as the lead for tenant and resident associations, coordinating internal and external performance areas.
- Maintain knowledge of housing and anti-social behaviour-related legislation, including service charges.
- Basic DBS check required and a valid driving licence.
What We Offer
The successful candidate can expect a competitive salary of £29,290 per annum, making this a great opportunity for someone looking to advance their career in residential property management. Additionally, we offer flexible working arrangements and opportunities for professional development.
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