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Clinical Administrator

2 months ago

Luton, Luton, United Kingdom Oxleas NHS Foundation Trust Full time

Job Overview

A dynamic and motivated individual is sought to join our team as a Clinical Administrator, overseeing the smooth operational running of the Clinic and Main Reception team. The successful candidate will have a proven track record of supervising staff, building strong relationships, and ensuring efficient administration services.

Main Duties of the Job

  • Supervise and support the Clinic and Main Reception team, ensuring all processes are carried out efficiently and effectively.
  • Participate in departmental HR tasks, including recruitment, selection, training, performance management, and workforce rotas.
  • Be the first point of contact for reception administration issues and work closely with the Outpatient/Ward Clerk Admin Lead and Management team.
  • Attend meetings as a representative for the Outpatient/Ward Clerk Administration Team and participate in internal team meetings.
  • Carry out data validation tasks and audits as requested.
  • Participate in the daily Situation Report (SitRep) meeting to escalate any service shortcomings or failures.

Working for Our Organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas. The Trust is committed to delivering high-quality patient care using the best clinical knowledge and technology available.

Person Specification

Qualifications

Essential Criteria

  • NVQ level 3 or similar standard qualification or extensive Outpatient experience.

Communication Skills

Essential Criteria

  • Excellent written and verbal communication skills, with the ability to build strong relationships with colleagues at all levels.

Experience

Essential Criteria

  • Relevant supervisory experience, including training of staff in the workplace.

Skills

Essential Criteria

  • Ability to motivate and lead teams to successfully meet goals and standards.
  • Problem-solving skills at an intermediate level, with competence in Microsoft Office packages.

Knowledge

Essential Criteria

  • Proven working knowledge of the Data Protection Act.
  • Competence in the use of i.PM and the Choose & Book System/Agenda plus the implications.

Desirable Criteria

  • ECDL 2, 3, 4.

Personal Characteristics

Essential Criteria

  • Flexible and positive attitude, with the ability to assume responsibility and work proactively.