Clinical Coding Specialist
1 month ago
This is an exciting opportunity to join the reception team of the Luton & Dunstable Hospitals private patient unit, The Cobham Clinic.
To undertake this role, you will need to have a positive and proactive approach to work, with a strong desire to deliver the highest standard of customer service to our patients in a very busy environment.
You will also need to be a good team member, use your initiative, be methodical, and have excellent communication skills, as you will be liaising with people of all disciplines across the trust.
Main Duties of the JobTo act as receptionist and provide a clerical service to the Cobham Clinic.
To act as support to the Clinic Manager and Finance Administrator and to be responsible for booking outpatients appointments and inpatient admissions.
To provide a focal point of communication for the Cobham Clinic, with patients, relatives, medical and nursing staff, using judgement to facilitate a successful outcome of all enquiries.
To be responsible for the administration arrangements associated with admissions and outpatient appointments, including liaising with theatres regarding booking of surgical procedures.
To collate data on service provided to private patients.
To input data onto the ipm administration system.
To maintain the filing of confidential patient records.
To prepare consulting rooms for clinics, ensuring all patient records are available.
To assist the nursing staff in booking follow-up appointments, and with locating and filing patient records.
To receive payment from patients before, during, and after an episode of care. To issue a receipt for payment and take to cashiers office when required.
To open post and distribute accordingly.
To answer queries from patients regarding price schedules for procedures.
To sort and distribute mail, re-addressing discharged patients mail.
To be responsible for the post holder's own mandatory training – fire, health and safety, manual lifting, etc.
To be responsible for the post holder's own training development programme, including a personal development plan.
Person SpecificationEssential
Essential criteria
- Good Basic Education
Desirable criteria
- NHS Experience
Essential & Desirable
Essential criteria
- Clerical Experience
Desirable criteria
- Customer care experience
Essential & Desirable
Essential criteria
- Computer literate/accurate keyboard skills
Desirable criteria
- Knowledge of Hospital IT systems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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