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Clinical Supervisor

4 weeks ago

Luton, Luton, United Kingdom Oxleas NHS Foundation Trust Full time

Job Overview

This is an exciting opportunity to join our team as a Clinical Supervisor, overseeing the smooth operational running of the Clinic and Main Reception team. As a key member of our Outpatient Administration Team, you will be responsible for ensuring key performance indicators are delivered and providing a high standard of administration support to our reception areas.

Main Duties of the Job

  • Supervise and support the Clinic and Main Reception team, ensuring all processes are carried out efficiently and effectively.
  • Participate in departmental HR tasks such as recruitment, selection, training, performance management, and workforce rotas.
  • Be the first point of contact for reception administration issues and work closely with the Outpatient/Ward Clerk Admin Lead and Management team to ensure a mutual understanding of all operational issues.

Working for Our Organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.

You will be joining a friendly, high-performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region, you will have access to a programme of high-quality training and development to help you grow your career.

We have state-of-the-art facilities placing us at the heart of cutting-edge healthcare. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Person Specification

Qualifications

Essential Criteria

  • NVQ level 3 or similar standard qualification or extensive Outpatient experience.

Communication Skills

Essential Criteria

  • Excellent written and verbal communication skills. Excellent organisational skills. Ability to build strong relationships with colleagues at all levels.

Experience

Essential Criteria

  • Relevant supervisory experience. Training of staff in the workplace.

Skills

Essential Criteria

  • Ability to motivate and lead teams to successfully meet goals and standards. Problem-solving intermediate level of Microsoft Office packages.

Knowledge

Essential Criteria

  • Proven working knowledge of the Data Protection Act. Competent in the use of i.PM. Competent in the Choose & Book System/Agenda plus the implications.

Desirable Criteria

  • ECDL 2,3,4.

Personal Characteristics

Essential Criteria

  • Flexible. Positive attitude. Able to assume responsibility. Proactive. Persuasive. Able to work on own. Calm under pressure. Reliable.