Patient Services Representative

3 weeks ago


Glasgow, Glasgow City, United Kingdom Newlands Medical Centre Full time

Newlands Medical Centre is a leading provider of healthcare services in the community, and we are seeking a highly skilled Healthcare Front Desk Assistant to join our team. As a key member of our front-line staff, you will play a critical role in delivering exceptional patient care and ensuring a positive experience for all patients.

About the Role

We are looking for someone who is passionate about delivering outstanding customer service, has excellent communication skills, and is able to work effectively in a fast-paced environment. Experience in the healthcare sector is highly desirable, but not essential as we are happy to provide training to the right candidate.

The successful candidate will be responsible for:

  • Welcoming patients and providing a warm and friendly experience
  • Managing patient records and handling confidential information
  • Coordinating appointments and managing clinic schedules
  • Working effectively as part of a dynamic team

The permanent hours for this role are Tuesdays from 12:30pm to close (approximately 7:00pm) and Thursdays from 8:00am to 5:00pm.

We offer a competitive salary of $62,500 per year, commensurate with experience, and a benefits package that includes opportunities for growth and development.



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