Contact Centre Representative

Careers at City Building offer the perfect blend of challenge and reward. As a Contact Centre Representative, you will play a vital role in delivering excellent customer service to our clients.We are seeking a highly motivated and experienced individual to join our Contact Centre team. The successful candidate will have a proven track record of providing...

About the RoleAs a seasoned contact centre professional, you will lead a team of customer service representatives to deliver exceptional experiences for our patients.We are seeking an experienced leader with a passion for delivering outstanding service and driving team performance. Your expertise in managing multiple teams, developing staff skills, and...

Job DescriptionKura is looking for a talented Contact Centre Director to join its dynamic team. As a key member of the leadership team, you will be responsible for driving business growth and improving operational efficiency.The ideal candidate will have a deep understanding of contact centre operations, including strategic planning, team management, and...

Job OverviewWe are seeking an experienced Contact Centre Manager to lead our team in Glasgow City Centre.The successful candidate will report directly to our Waiting List Administration Manager and be responsible for:Boosting agent performance through effective management and coaching.Training new and existing agents to provide an exceptional patient...

Elevate your career with HSBC as a Contact Centre Advisor in Hamilton, providing top-notch customer service and benefiting from a competitive salary and package.Key Highlights:Salary: Starting from £23,205 per annum + excellent benefitsHours: 35 hours per weekTraining: Comprehensive programme with 4 weeks of classroom-based training and 5 weeks of support...

About the RoleSky is looking for an experienced Sales Advisor to join our Glasgow contact centre team. As a key member of our customer retention team, you'll play a critical role in engaging with customers, understanding their needs, and providing tailored solutions to retain them as customers.ResponsibilitiesSome of your key responsibilities will...

About Kura, we are committed to helping individuals develop and reach their full potential. We aim to shift mindsets from focusing on 'things and stuff' to 'people and behaviour', which we call 'Crossing the Bridge'. Our vision is to be unrivalled in developing people. We currently operate across 50 clients, providing award-winning outsourced contact centre...

As a Glasgow City Centre Representative, you will be responsible for engaging with existing and potential customers, providing them with exceptional service and support. Our goal is to deliver outstanding patient care and exceed customer expectations, while building trust and integrity within our local communities.In this role, you will act as the first...

Job OverviewWe are seeking an experienced Contact Centre Team Lead to join our team at ACES, a pioneering independent provider of NHS ophthalmic care in the community.The successful candidate will be responsible for boosting call handler performance through effective management and coaching, ensuring all Key Performance Indicators (KPIs) and Service Level...

Job Title: Contact Centre Team Leadership OpportunityLocation: Glasgow city centreEstimated Salary: £45,000 - £60,000 per annum (dependent on experience)Role Overview:We are looking for a highly motivated and experienced Contact Centre Team Leader to join our dynamic team at ACES. As a key member of our management team, you will play a crucial role in...

About the RoleThis Contact Centre Agent role at Optical Express offers the opportunity to work in a dynamic and supportive environment. As a key member of our team, you will engage with customers, handle enquiries and provide high-quality service.With a competitive salary of £23,795 plus bonus, you will also benefit from free Laser Eye Surgery, Intraocular...

Job Title: Contact Centre Team LeaderWe are seeking an experienced professional to lead our contact centre team at Optical Express. As a seasoned manager, you will be responsible for guiding your team to achieve exceptional service levels at all times.Key Responsibilities:Manage the team by fostering a consistent approach to all calls, both inbound and...

About the RoleWe are seeking a highly skilled Contact Centre Quality Coach to join our team in Glasgow. As a Kura Coach, you will be responsible for leading, motivating, and engaging a team of advisors to deliver exceptional customer service and achieve project KPIs.Key ResponsibilitiesLead and manage the performance of individual team members and the team...

As a Contact Centre Team Member at Optical Express, you will be responsible for contacting patients who have expressed interest in our services with the aim of converting them into appointments or sales. With a strong emphasis on customer satisfaction, this role requires individuals who can exceed targets while providing a first-class experience to our...

We're looking for a highly motivated and experienced Sales and Support Advisor to join our team in Glasgow. As a key member of our sales team, you will be responsible for handling inbound calls from existing customers considering cancelling their Sky subscription.Your primary objective will be to identify and address customer needs, providing tailored...

Career Opportunities\At Drax Group, we're committed to creating sustainable power solutions for a low-carbon world. We're now recruiting a Customer Service Representative for our Cruachan Visitor Centre. You will play a key role in shaping the future of our company by providing exceptional customer experiences.\Your responsibilities will include greeting and...

At Newlands Medical Centre, we are seeking an exceptional Patient Services Representative to join our team. The role involves being the first point of contact for patients and providing a professional and welcoming experience.Job SummaryWe are looking for someone who is well-presented, professional, and able to effectively communicate with a wide range of...

We are a dynamic and forward-thinking organisation, committed to delivering exceptional customer service. We are currently seeking an experienced Customer Care Advisor to join our team, who can provide high-quality customer service and support to our patients.This is an exciting opportunity to join a well-established company with a strong reputation for...

Job DescriptionWe are seeking a charismatic Centre Host & Office Manager to join our dynamic team at CCA Recruitment Group.This exciting role will see you providing exceptional customer service, managing front-of-house operations, and ensuring the smooth day-to-day running of our centre.You will be the first point of contact for clients, providing a warm...

We are seeking a professional Customer Service Representative to provide world-class customer service to our clients. Teleperformance is a fast-paced contact centre employer that works alongside various household-known clients.Key Responsibilities:Answer inbound calls with enthusiasm and a desire to help customers at the first point of contactSupport and...