Contact Centre Team Leader

About the RoleAs a seasoned contact centre professional, you will lead a team of customer service representatives to deliver exceptional experiences for our patients.We are seeking an experienced leader with a passion for delivering outstanding service and driving team performance. Your expertise in managing multiple teams, developing staff skills, and...

Job DescriptionKura is looking for a talented Contact Centre Director to join its dynamic team. As a key member of the leadership team, you will be responsible for driving business growth and improving operational efficiency.The ideal candidate will have a deep understanding of contact centre operations, including strategic planning, team management, and...

Careers at City Building offer the perfect blend of challenge and reward. As a Contact Centre Representative, you will play a vital role in delivering excellent customer service to our clients.We are seeking a highly motivated and experienced individual to join our Contact Centre team. The successful candidate will have a proven track record of providing...

Job OverviewWe are seeking an experienced Contact Centre Manager to lead our team in Glasgow City Centre.The successful candidate will report directly to our Waiting List Administration Manager and be responsible for:Boosting agent performance through effective management and coaching.Training new and existing agents to provide an exceptional patient...

Elevate your career with HSBC as a Contact Centre Advisor in Hamilton, providing top-notch customer service and benefiting from a competitive salary and package.Key Highlights:Salary: Starting from £23,205 per annum + excellent benefitsHours: 35 hours per weekTraining: Comprehensive programme with 4 weeks of classroom-based training and 5 weeks of support...

About Kura, we are committed to helping individuals develop and reach their full potential. We aim to shift mindsets from focusing on 'things and stuff' to 'people and behaviour', which we call 'Crossing the Bridge'. Our vision is to be unrivalled in developing people. We currently operate across 50 clients, providing award-winning outsourced contact centre...

About the RoleWe are seeking a highly skilled Contact Centre Quality Coach to join our team in Glasgow. As a Kura Coach, you will be responsible for leading, motivating, and engaging a team of advisors to deliver exceptional customer service and achieve project KPIs.Key ResponsibilitiesLead and manage the performance of individual team members and the team...

About UsWe're a business driven by a passion to help people develop and reach their full potential.We're building a culture that shifts our focus from 'things and stuff' to 'people and behaviour', a process we call 'Crossing the Bridge'. Our Vision is to be 'Unrivalled in Developing People.'We're looking for an experienced leader to join our team and...

We are a dynamic and forward-thinking organisation, committed to delivering exceptional customer service. We are currently seeking an experienced Customer Care Advisor to join our team, who can provide high-quality customer service and support to our patients.This is an exciting opportunity to join a well-established company with a strong reputation for...

At Ibis Styles Glasgow Centre West, we believe our people are our biggest assets. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors.We are passionate about the industry and always on the lookout for new talent to help drive our success. If you're a motivated and ambitious...

Job SummaryWe are seeking a highly skilled and dedicated Care Team Manager to join our team at Dunbar Day Centre. This is an exciting opportunity to lead a team of residential staff in delivering high standards of care to individuals with Learning Disabilities.The successful candidate will possess strong leadership skills, experience in managing staff, and a...

We are currently seeking a highly skilled Assistant Manager to join our team at the Motoring Auto-centre in Kirkintilloch. This is a fantastic opportunity for an experienced professional looking to take on a challenging role in the automotive industry.The successful candidate will be responsible for overseeing the daily operations of the centre, ensuring...

Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Glasgow, United Kingdom. As a Team Leader, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key...

About Brainkind Neurological Centre YorkWe are a leading UK charity that works alongside people with acquired brain injuries, autism, and learning or physical disabilities to help them live independently. Our employees are passionate about their jobs and work together as a strong team.Job OverviewThe successful candidate will provide comprehensive...

Job Title: Training Centre CoordinatorWe are seeking a highly organised and detail-focused individual to join our team as a Training Centre Coordinator. This role will support the training centre within an education establishment, taking responsibility for project coordination, recruitment, event organisation, and the continuing development of the...

Sports Centre Attendant RoleWe are seeking Skilled Support Staff to join our team at the ESMS Sports Centre on Queensferry Road. As a key member of our team, you will be responsible for providing exceptional customer service and creating a welcoming environment for all visitors.The role involves acting as the first point of contact for customers, answering...

Customer Service RoleWe're seeking a skilled Call Centre Team Member to join our team in Glasgow, where you'll be responsible for providing top-notch support to customers. As a key member of our team, you'll be working on numerous internal systems, ensuring seamless customer interactions. With a focus on delivering exceptional customer experiences, you'll be...

Key ResponsibilitiesTeam Management: Day-to-day management of a Customer Service Advisor Team, ensuring they meet their performance targets and deliver exceptional customer service.Coaching and Feedback: Providing regular coaching and feedback to team members to improve their skills and productivity.Quality Assurance: Ensuring that all team outputs meet the...

About Our BusinessSnowfox Group has been at the forefront of the London dining scene since 1997, introducing a fresh take on Japanese cuisine.Our menu features a range of authentic dishes, from traditional sushi to innovative fusion options, available in over 70 restaurants globally and more than 300 kiosks in the UK, with grocery products sold in major...

Join Our Team as a Financial LeaderCertain Advantage is looking for a talented Financial Leader to join our team in Glasgow City Centre. As a key member of our financial department, you will play a crucial role in shaping the company's financial strategy and driving growth.Estimated Salary: £65,000 - £85,000 per annumRole Overview:We are seeking a highly...