Contact Centre Team Lead
3 days ago
As a seasoned contact centre professional, you will lead a team of customer service representatives to deliver exceptional experiences for our patients.
We are seeking an experienced leader with a passion for delivering outstanding service and driving team performance. Your expertise in managing multiple teams, developing staff skills, and improving process efficiency will be invaluable in this role.
Your primary focus will be on ensuring seamless communication between our teams and customers, while maintaining high standards of professionalism and courtesy at all times.
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Contact Centre Team Leader
10 hours ago
Glasgow, Glasgow City, United Kingdom Optical Express Full timeJob Title: Contact Centre Team LeaderWe are seeking an experienced professional to lead our contact centre team at Optical Express. As a seasoned manager, you will be responsible for guiding your team to achieve exceptional service levels at all times.Key Responsibilities:Manage the team by fostering a consistent approach to all calls, both inbound and...
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Contact Centre Manager
15 hours ago
Glasgow, Glasgow City, United Kingdom ACES Full timeJob OverviewWe are seeking an experienced Contact Centre Manager to lead our team in Glasgow City Centre.The successful candidate will report directly to our Waiting List Administration Manager and be responsible for:Boosting agent performance through effective management and coaching.Training new and existing agents to provide an exceptional patient...
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Contact Centre Director
3 days ago
Glasgow, Glasgow City, United Kingdom Kura Full timeJob DescriptionKura is looking for a talented Contact Centre Director to join its dynamic team. As a key member of the leadership team, you will be responsible for driving business growth and improving operational efficiency.The ideal candidate will have a deep understanding of contact centre operations, including strategic planning, team management, and...
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Contact Centre Representative
18 hours ago
Glasgow, Glasgow City, United Kingdom City Building Full timeCareers at City Building offer the perfect blend of challenge and reward. As a Contact Centre Representative, you will play a vital role in delivering excellent customer service to our clients.We are seeking a highly motivated and experienced individual to join our Contact Centre team. The successful candidate will have a proven track record of providing...
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Operational Excellence Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom Kura Full timeAbout Kura, we are committed to helping individuals develop and reach their full potential. We aim to shift mindsets from focusing on 'things and stuff' to 'people and behaviour', which we call 'Crossing the Bridge'. Our vision is to be unrivalled in developing people. We currently operate across 50 clients, providing award-winning outsourced contact centre...
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Senior Contact Centre Performance Coach
2 weeks ago
Glasgow, Glasgow City, United Kingdom Kura Full timeAbout the RoleWe are seeking a highly skilled Contact Centre Quality Coach to join our team in Glasgow. As a Kura Coach, you will be responsible for leading, motivating, and engaging a team of advisors to deliver exceptional customer service and achieve project KPIs.Key ResponsibilitiesLead and manage the performance of individual team members and the team...
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Contact Centre Advisor
3 weeks ago
Glasgow, Glasgow City, United Kingdom HSBC Full timeElevate your career with HSBC as a Contact Centre Advisor in Hamilton, providing top-notch customer service and benefiting from a competitive salary and package.Key Highlights:Salary: Starting from £23,205 per annum + excellent benefitsHours: 35 hours per weekTraining: Comprehensive programme with 4 weeks of classroom-based training and 5 weeks of support...
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Motoring Centre Team Lead
12 hours ago
Glasgow, Glasgow City, United Kingdom People Solutions Full timeWe are currently seeking a highly skilled Assistant Manager to join our team at the Motoring Auto-centre in Kirkintilloch. This is a fantastic opportunity for an experienced professional looking to take on a challenging role in the automotive industry.The successful candidate will be responsible for overseeing the daily operations of the centre, ensuring...
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Training Centre Lead
10 hours ago
Glasgow, Glasgow City, United Kingdom Rise Technical Recruitment Full timeAbout the Role: We are seeking a highly experienced and skilled Training Centre Lead to join our team at Rise Technical Recruitment. The ideal candidate will have a strong background in training and assessing from the gas/utilities sector and be looking to progress into a lead role.
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Kitchen Team Lead
3 weeks ago
Glasgow, Glasgow City, United Kingdom Doubletree By Hilton Edinburgh City Centre Full timeChef de Partie Opportunity at DoubleTree by Hilton Edinburgh City CentreWe are seeking a skilled and motivated Chef de Partie to join our kitchen team at DoubleTree by Hilton Edinburgh City Centre.This is an exciting opportunity for a culinary professional who is looking to take their career to the next level and work in a fast-paced and dynamic...
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Person-Centred Lead
16 hours ago
Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full timeWe are seeking a Person-Centred Lead to promote spiritual care and wellbeing across rural settings.Your key responsibilities will include building relationships with the community and multi-disciplinary teams, employing Quality Improvement methodologies to enhance and develop sustainable services.A competitive salary range of £48,788 - £56,747 per annum,...
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Care Team Manager
3 days ago
Glasgow, Glasgow City, United Kingdom Dunbar Day Centre Full timeJob SummaryWe are seeking a highly skilled and dedicated Care Team Manager to join our team at Dunbar Day Centre. This is an exciting opportunity to lead a team of residential staff in delivering high standards of care to individuals with Learning Disabilities.The successful candidate will possess strong leadership skills, experience in managing staff, and a...
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Data Centre Lead Estimator
16 hours ago
Glasgow, Glasgow City, United Kingdom LJB & Co Full timeAt LJB & Co, we are seeking a seasoned Data Centre Lead Estimator to join our team. As a key member of our estimating department, you will be responsible for leading the estimation process for data centre projects across Dublin and Glasgow.The ideal candidate will have extensive experience in data centre estimating, with a strong understanding of industry...
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Administrative Coordinator
3 days ago
Glasgow, Glasgow City, United Kingdom Brainkind Neurological Centre York Full timeAbout Brainkind Neurological Centre YorkWe are a leading UK charity that works alongside people with acquired brain injuries, autism, and learning or physical disabilities to help them live independently. Our employees are passionate about their jobs and work together as a strong team.Job OverviewThe successful candidate will provide comprehensive...
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Training Centre Coordinator
3 days ago
Glasgow, Glasgow City, United Kingdom Gi Group Full timeJob Title: Training Centre CoordinatorWe are seeking a highly organised and detail-focused individual to join our team as a Training Centre Coordinator. This role will support the training centre within an education establishment, taking responsibility for project coordination, recruitment, event organisation, and the continuing development of the...
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Gas Training Centre Lead
3 days ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeOur company, CV-Library, is seeking an experienced trainer or assessor to lead our purpose-built training centre in the gas industry.About the RoleLeading the training centre with a focus on leadership and course deliveryThe ideal candidate will have a background in training or assessing from the gas or utilities sector and aspirations to move into a lead...
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Contact Centre Expert
2 weeks ago
Glasgow, Glasgow City, United Kingdom Optical Express Group Full timeWe are a dynamic and forward-thinking organisation, committed to delivering exceptional customer service. We are currently seeking an experienced Customer Care Advisor to join our team, who can provide high-quality customer service and support to our patients.This is an exciting opportunity to join a well-established company with a strong reputation for...
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Data Centre Cost Management Lead
18 hours ago
Glasgow, Glasgow City, United Kingdom LJB & Co Careers Full timeData Centre Cost Management OpportunityLJB & Co Careers is recruiting a Data Centre Cost Management Lead to oversee the estimation, budgeting, and cost control efforts for our data centre projects in Dublin and Glasgow.This is a fantastic opportunity for an experienced quantity surveyor to take on a leadership role and drive the success of our data centre...
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Senior Data Centre Estimator Lead
3 days ago
Glasgow, Glasgow City, United Kingdom LJB & Co Full timeJob TitleLead CSA Estimator - Data Centres Dublin & GlasgowIn a career-defining role as a Lead CSA Estimator, you will be responsible for overseeing the estimation of large-scale Data Centre projects across Dublin and Glasgow. As part of LJB & Co's esteemed team, you will utilise your exceptional skills in cost estimation to drive business growth and...
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Glasgow City Centre Kitchen Assistant
17 hours ago
Glasgow, Glasgow City, United Kingdom Hilton Garden Inn Glasgow City Centre Full timeJob Summary:Hilton Garden Inn Glasgow City Centre is seeking an experienced Chef de Partie to lead our kitchen team in delivering exceptional dining experiences for our guests.Key Responsibilities:Prepare and cook high-quality dishes in line with company standards.Maintain a clean and organized kitchen environment.Lead and motivate kitchen staff to achieve...