Senior Contact Centre Performance Coach

About Kura, we are committed to helping individuals develop and reach their full potential. We aim to shift mindsets from focusing on 'things and stuff' to 'people and behaviour', which we call 'Crossing the Bridge'. Our vision is to be unrivalled in developing people. We currently operate across 50 clients, providing award-winning outsourced contact centre...

Key ResponsibilitiesTeam Management: Day-to-day management of a Customer Service Advisor Team, ensuring they meet their performance targets and deliver exceptional customer service.Coaching and Feedback: Providing regular coaching and feedback to team members to improve their skills and productivity.Quality Assurance: Ensuring that all team outputs meet the...

Elevate your career with HSBC as a Contact Centre Advisor in Hamilton, providing top-notch customer service and benefiting from a competitive salary and package.Key Highlights:Salary: Starting from £23,205 per annum + excellent benefitsHours: 35 hours per weekTraining: Comprehensive programme with 4 weeks of classroom-based training and 5 weeks of support...

Job Title:Sales Performance CoachAbout Us:The Interactive Team is a dynamic and rapidly growing organization delivering exceptional service and results through innovative campaigns.Job Summary:We are seeking an experienced Sales Performance Coach to join our team. As a key member, you will be responsible for delivering high-quality training sessions across...

Senior Amazon Connect Architect RoleThe Axiom Software Solutions Limited team is seeking a highly skilled Senior Amazon Connect Architect to lead the design and implementation of complex contact center solutions for our clients. As a key member of our team, you will be responsible for architecting, developing, and deploying robust contact center solutions...

Role OverviewWe are seeking a highly skilled Senior Amazon Connect Architect to lead the design and implementation of complex contact center solutions for our clients.About the JobThis is a full-time, permanent role with a day shift from Monday to Friday. The ideal candidate will have proven experience as a Senior Amazon Connect Architect with a strong track...

Rise Technical Recruitment is looking for a talented individual to fill the position of Training Centre Director in Glasgow. As a key member of the team, you will be responsible for ensuring the smooth operation of the training centre, delivering high-quality training programs, and providing exceptional customer service.Key Responsibilities:Centre...

Opportunity for a Senior Trade Development ManagerWe are seeking an experienced and driven individual to join our BMS Performance team as a Senior Trade Development Manager. Based in Edinburgh or Glasgow, you will be responsible for building strong relationships with independent merchants and trade sales staff across the Scottish region.

Job Description:We are seeking a highly skilled Financial Performance Analyst to join our team in Glasgow city centre. This is an exciting opportunity for someone to work in a dynamic and innovative environment, contributing to the success of our business.About the Role:This role involves performing detailed financial analysis to support strategic decisions,...

Job DescriptionTeleperformance is a leading provider of customer service solutions and we are seeking a skilled and experienced customer service representative to join our team.This is a full-time position based in Glasgow, with a competitive hourly rate of £11.90-£12.26 and additional £1/hour for hours worked after 9pm.The successful candidate will be...

About the Opportunity:We're seeking a highly skilled and experienced Designate Centre Manager to join our Autocentre business. As a key member of our management team, you'll play a vital role in supporting local centres and leading in-centre teams to deliver exceptional customer experiences.With a focus on driving business performance and customer...

We are seeking an innovative and energetic individual to support our students in achieving academic excellence. As an Online SATS Tutor, you will play a crucial role in developing a tailored programme to enhance students' academic performance.Our ideal candidate will possess a basic knowledge of the subject matter and be able to adapt their teaching methods...

We are a dynamic and forward-thinking organisation, committed to delivering exceptional customer service. We are currently seeking an experienced Customer Care Advisor to join our team, who can provide high-quality customer service and support to our patients.This is an exciting opportunity to join a well-established company with a strong reputation for...

About LikewizeLikewize is the fastest growing tech protection and support company, dedicated to resolving over 250 million tech problems each year.Job OverviewWe are seeking a highly skilled Regional Sales Coach to join our growing team. As the successful candidate, you will maintain and expand key stakeholder relationships, embedding our products and...

About the Role:We are currently seeking an Operations Manager to join our experienced management team within our Glasgow Service Centre.The post holder will be motivated and driven to achieve the highest performance levels, provided to the country as well as the international network. You are an excellent communicator with the ability to lead, manage and...

Sector: Veterinary and Animal CareRole: ManagerContract Type: PermanentHours: Full TimeTeam: CentreLocation: GlasgowWork pattern:37 per yearContract: PermanentWe are a leading animal welfare charity. Key Responsibilities:Work with the Centre Manager to ensure effective team coverage and provide support in their absence.Oversee the homing and acceptance of...

Become a valued member of the People Solutions team as a Motoring Centre Supervisor in Kirkintilloch. In this dynamic role, you'll oversee the smooth operation of the auto-centre, ensuring efficient management of resources and staff.Your main objective will be to manage the centre's daily activities, including staff supervision, customer engagement, and...

Rise Technical Recruitment is seeking a seasoned professional to lead their training centre in Glasgow. As a Senior Training Manager, you will be responsible for coaching, mentoring, and developing new staff while ensuring the centre runs at its highest standard.The ideal candidate will have experience in training and assessing from the gas/ utilities sector...

Job Title: Fitness Development CoachJob Type: Full-timeHours: 32 hours per weekRate of Pay: £11.65 per hourLocation: SteppsWe are seeking a dedicated Fitness Development Coach to join our team at Bannatyne Group, a leading name in health and wellness. As a Fitness Development Coach, you will be responsible for leading group fitness classes, providing...

Job DescriptionWe are seeking a highly motivated Sales Performance Specialist to join our team at MSX - TPS.Key Responsibilities:Achieve personal Key Performance Indicators (KPIs) and revenue objectives with target customers.IDentify and provide parts that meet customer sales requirements.Utilize all product promotions effectively to achieve specific targets...