Clinical Services Representative
1 day ago
**Job Description**
We are seeking a Patient Advisor to join our team, providing a 5-star service to our patients. The successful candidate will be responsible for building strong relationships with patients, performing diagnostic eye scans, and maintaining accurate patient records.
Key Responsibilities**
- Building a strong relationship with patients to ensure a smooth patient journey
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist
- Maintaining patient records with accurate and up-to-date information
- Arranging affordable finance options to suit individual patients' needs
- Scheduling patients' consultations and surgeries with optometrists and surgeons
Requirements**
- Excellent written and verbal communication skills
- Strong negotiation skills
- Self-motivation to work with and without supervision
- Commercial awareness while providing world-class customer service
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