Patient Liaison Representative
7 days ago
At Optical Express, we are seeking a Patient Liaison Representative to join our team. This role involves contacting patients in Germany to promote our services and convert them into appointments or sales.
About the Role:This is a challenging yet rewarding opportunity for results-driven individuals with excellent communication skills, fluent German, and experience in outbound sales.
The successful candidate will be responsible for exceeding targets, managing the patient pipeline, and providing exceptional after-sales service.
Responsibilities:- Contact recent attendees of initial consultations
- Promote the lifestyle and clinical benefits of our treatments
- Manage the patient pipeline
- Provide exceptional after-sales service
- Fluent German language skills
- Excellent written and spoken English
- Achievement within outbound sales
- Proven track record in overachieving KPIs
- Ability to converse and relate to a wide range of people
- Excellent communication skills with empathy and understanding
- Ability to deliver first-class customer service
- Strong IT skills – database, word/excel, and email
- Teamwork, with the skills to add value to the existing setup
- $35,000 - $55,000 per annum salary, uncapped bonus potential
- Free or discounted optical products/procedures
- On-site subsidised restaurant
- Career progression
- Modern working environment with superb technology support
- First-class training in our product range
Optical Express is an equal opportunities employer.
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