Dining Services Associate
1 day ago
We are seeking a highly skilled and enthusiastic Dining Services Associate to join our team at Ashdown Park Hotel & Country Club. As a key member of our food and beverage operations, you will play a crucial role in ensuring that our guests enjoy an exceptional experience.
Responsibilities- To provide exceptional customer service and ensure that all guests receive the highest level of hospitality while promoting the hotel and its image.
- To have a thorough knowledge of the hotel's facilities and services, including our award-winning 4 red star Hotel, fine dining Anderida Restaurant, lounges, conference and banqueting rooms, and Country Club and Spa.
- To assist with setting up restaurants, meeting rooms, and functions, as well as participating in special events such as weddings, receptions, and corporate events.
- To take food and beverage orders, relay them accurately, and present and serve food and beverages to the highest standards, ensuring guest satisfaction at all times.
- To maintain a clean and safe environment, adhering to all food hygiene and safety protocols.
- A professional and friendly personality with excellent interpersonal skills, capable of working well with colleagues and guests.
- A smart appearance with attention to personal presentation and work wear.
- Prior experience in the food and beverage industry is preferred but not essential; full training will be provided for the right candidate.
- An ability to work in a fast-paced dynamic environment, remaining calm and composed under pressure.
- Excellent time management and organizational skills, with the ability to prioritize tasks effectively.
- The reliability and flexibility to work varied hours, including evenings and weekends on a rota basis.
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set amidst beautiful grounds on the edge of the Ashdown Forest. With a commitment to delivering exceptional customer experiences, we offer a range of amenities, including a fully equipped Country Club and Spa.
As an accredited Investor in People, we prioritize staff development and have a strong focus on career progression. Many of our team members started in junior roles and have progressed to senior positions within the company.
Benefits- A competitive salary of £20,000 - £22,000 per annum, depending on experience.
- A generous share of the monthly Service Charge, which is dependent upon overall sales performance.
- Career development opportunities with accredited training providers.
- An enhanced holiday programme and reward scheme for long-service employees.
- An Employee Assistance Programme - Hospitality Action.
- Meals provided by our talented kitchen team.
- Free parking.
- A 'Refer a Friend' bounty incentive.
- Recognition awards for exceptional customer service.
- Reduced-price stays in all Elite Hotels properties after successful completion of probation.
- Discounts available for spa treatments and food and beverage purchases after successful completion of probation.
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