Country Club Support Associate

3 days ago


West Row, Suffolk, United Kingdom Ashdown Park Full time
Job Overview

We are seeking a highly motivated Country Club Support Associate to join our team at Ashdown Park. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring the highest standards of cleanliness and presentation in our country club and spa facilities.

Key Responsibilities
  • To provide seamless support across all areas of the country club and spa, maintaining cleanliness and presentation standards to ensure a welcoming atmosphere for our guests and members.
  • To work closely with the reception, brasserie, and spa teams to guarantee smooth operation of the day, including opening and closing procedures.
  • To carry out pool tests as required and ensure all areas, including the pool area and leisure club furniture, are clean and tidy, ready for use.
  • To offer a warm welcome to all our guests and members, providing assistance with reception duties, such as answering phone calls, checking in visitors, and advising on available services.
  • To work effectively under pressure, demonstrating good time management skills and a proactive approach to problem-solving.
Requirements
  • A good command of the English language, both verbally and written, with excellent communication skills.
  • A passion for delivering exceptional customer service with a friendly and welcoming demeanor.
  • Good knowledge of Microsoft Word and Outlook, with previous experience working with Microsoft Excel and a spa booking system being an advantage.
  • The ability to work well in a fast-paced environment, prioritizing tasks effectively and meeting deadlines.
  • An attention to detail and the ability to maintain high standards of cleanliness and hygiene.
What We Offer

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits that include access to our country club and spa facilities, pension scheme, and opportunities for career development.

About Us

Ashdown Park is a leading country club and spa resort located in [rural location]. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests. If you are a motivated and enthusiastic individual who shares our values, we would love to hear from you.



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