Food and Beverage Service Assistant
4 weeks ago
We are seeking a highly skilled and enthusiastic Food and Beverage Service Assistant to join our team at Ashdown Park Hotel & Country Club. As a Food and Beverage Service Assistant, you will play a vital role in ensuring that our guests receive the highest level of service and have a distinctly memorable experience.
Key Responsibilities:
- To provide exceptional customer service and ensure that all guests receive a warm and welcoming experience.
- To have a thorough knowledge of the hotel and its facilities, and to be able to inform guests of the services and amenities available.
- To assist with the setup and service of restaurants, meeting rooms, and functions, and to carry out cleaning duties as directed.
- To take food and beverage orders and relay them accurately, and to provide guests with information about menu items and allergens.
- To follow all food hygiene and safety protocols at all times.
Key Attributes:
- A professional, friendly, and approachable personality with excellent interpersonal skills.
- A smart appearance with care taken over personal presentation and work wear.
- Previous experience in the food and beverage industry is preferred, but full training will be given.
- The ability to work in a fast-paced, dynamic environment and to remain calm and composed at all times.
- Excellent time management and organizational skills, with the ability to prioritize tasks effectively.
- The ability to work flexible hours, including evenings and weekends on a rota basis.
Due to our rural location, you will need your own transport.
About Ashdown Park Hotel & Country Club:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in acres of beautiful grounds on the edge of the Ashdown Forest. With an award-winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.
Why work at Ashdown Park Hotel & Country Club:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.
Benefits:
- A commitment to pay above the living wage.
- Generous share of the monthly Service Charge.
- Career development with accredited training providers.
- Enhanced holiday programme & reward scheme for long service.
- Employee Assistance Programme - Hospitality Action.
- Meals provided by our talented kitchen team.
- Free parking.
- Generous 'Refer a Friend' bounty incentive.
- Recognition awards for exceptional customer service.
- Reduced price stays in all of our hotels.
- Discounts available for spa treatments and food and beverage.
- Uniform provided.
- Smart Pension Scheme.
- Access to Wagestream.
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