Amazon Account Manager

2 weeks ago

Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time
Job Description

As a key member of our team, you will be responsible for developing and implementing strategic account plans to drive sales growth and profitability on Amazon. This role requires a strong understanding of e-commerce platforms and marketplace dynamics, as well as expertise in SEO strategies, PPC advertising, and content optimisation.

Key Responsibilities
  • Develop and implement strategic account plans to achieve sales targets and maximise profitability
  • Build and maintain strong relationships with Amazon, extracting maximum value from services like Amazon Vendor Services (AVS) and Amazon Marketing Services (AMS)
  • Oversee our overall 1P/ 3P strategy, to ensure we maximise our full growth potential sustainably
  • Collaborate with marketing teams and agencies to enhance product listings, improve search rankings, and ensure best-in-class content, driving organic visibility and conversion
  • Lead the planning and execution of PPC advertising campaigns, promotional events, and merchandising strategies to boost sales and improve ROI
  • Monitor key performance indicators (KPIs) such as sales, market share, and ROI, providing actionable insights and regular reporting to senior management
  • Work closely with Global, Category, Supply Chain, and Brand teams to align strategies, optimise the product portfolio, and ensure successful product launches
  • Manage the customer P&L with accountability for revenue, spend, and profitability targets
  • Implement global e-commerce strategies, including assortment, pricing, and promotional plans, while considering local market specifics
  • Turn sales plans into accurate forecasts in collaboration with business planning teams, ensuring alignment with supply chain and inventory strategies
Requirements
  • Minimum of 5 years of experience in e-commerce account management, preferably within the FMCG or consumer goods sector
  • Proven track record of success in managing Amazon and other marketplace accounts, with strong knowledge of e-commerce platforms and marketplace dynamics
  • Expertise in SEO strategies, PPC advertising, and content optimisation to drive visibility, sales, and ROI
  • Strong P&L management experience, including forecasting, budgeting, and trade spend management
  • Exceptional negotiation and communication skills, with the ability to influence and engage multiple stakeholders both internally and externally
  • Analytical mindset with the ability to interpret data, monitor KPIs, and provide actionable insights
  • Experience in cross-functional collaboration across marketing, supply chain, and business planning to deliver integrated commercial plans

At JACOBS DOUWE EGBERTS, we are committed to creating a diverse, equitable, and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential.

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