Customer Wellbeing Champion

5 days ago


High Wycombe, Buckinghamshire, United Kingdom NEOM Wellbeing Full time

About NEOM Wellbeing

We are a wellbeing company that prioritises the health and happiness of our employees and customers. Our mission is to create a positive impact through our products and services.

Salary: £40,000 - £50,000 per year, depending on experience, plus benefits package.

Job Title: Checkout Supervisor

This role involves overseeing all aspects of a retail store, including stock management, operations, and commercial strategy. You will work closely with various teams to drive sales, achieve KPIs, and meet company objectives.

Responsibilities

  • Manage the day-to-day running of a counter, ensuring excellent customer service and maintaining high standards of presentation.
  • Develop and implement strategies to improve sales, customer satisfaction, and overall store performance.
  • Lead and motivate a team of retail professionals, providing guidance, coaching, and feedback to ensure they meet their targets and goals.
  • Collaborate with cross-functional teams to achieve business objectives, including marketing, operations, and sales and education.
  • Identify opportunities to improve processes, reduce costs, and increase efficiency within the store.

Requirements

  • A strong background in retail management, with at least 2 years' experience in a similar role.
  • Excellent communication and leadership skills, with the ability to build effective relationships with colleagues, customers, and partners.
  • A passion for wellbeing and a commitment to delivering exceptional customer experiences.
  • Ability to work effectively in a fast-paced environment, with a focus on achieving results and meeting targets.

What We Offer

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and supportive work environment, with a focus on teamwork and mutual respect.
  • The opportunity to work for a dynamic and innovative company that prioritises the wellbeing of its employees and customers.


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