Customer Service Coach

3 days ago


High Wycombe, Buckinghamshire, United Kingdom Redefined Ltd Full time

At Redefined Ltd, we're looking for a highly skilled Customer Service Coach to join our team. In this role, you'll play a vital part in ensuring our partners have the skills and knowledge they need to deliver exceptional customer service.

About the Role

This is an exciting opportunity to work with us at Redefined Ltd, where you'll be responsible for conducting engaging training sessions for our partners. You'll provide constructive feedback to help their personal development and stay up-to-date with your own learning and development.

Key Responsibilities
  • Deliver coaching and training sessions to improve service and selling skills
  • Provide feedback to partners for personal development
  • Catapult your creativity in delivering training for different learning styles
  • Support technical training on the shop floor

We're looking for someone who can champion the best service associated with our brand. As a Customer Service Coach, you'll be confident in delivering coaching and training in different styles and possess great customer service skills.

What We Offer

As a valued member of our team, you'll enjoy a competitive salary of approximately £35,000 per annum, plus benefits including access to our learning platforms and opportunities for career growth.

Our ideal candidate will have experience of working in a similar role and excellent communication skills. If you're passionate about delivering exceptional customer service and have a talent for training, we'd love to hear from you.



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