Customer Resolution Specialist
2 days ago
- Customer Support: Respond to customer inquiries, provide product information, and resolve basic issues.
- Issue Resolution: Analyze and resolve complex technical issues, working closely with cross-functional teams.
- Escalation and Documentation: Escalate critical issues to senior teams, maintaining accurate records of customer interactions.
- Customer Satisfaction: Measure and improve customer satisfaction through regular feedback and coaching.
- Collaboration and Testing: Work collaboratively with internal teams to identify and resolve issues, testing products and services to ensure quality.
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Community Resolution Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Paradigm Housing Group Full timeAt Paradigm Housing Group, we are passionate about resolving anti-social behaviour (ASB) and improving communities. As a Community Resolution Specialist, you will play a key role in delivering our ASB service, ensuring cases are handled promptly and effectively, and always prioritising customer satisfaction.We offer a hybrid working model, allowing you to...
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Commercial Dispute Resolution Specialist
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Venn Group Full timeAbout the RoleWe are looking for a highly skilled Commercial Dispute Resolution Specialist to join our team in Venn Group.The Job DescriptionThis role involves managing a caseload of commercial litigation matters with minimal supervision, providing expert legal advice to clients on complex issues, representing clients in court and at mediation sessions,...
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Customer Service Development Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Paradigm Housing Full timeAbout the Role:A newly created position at Paradigm Housing, this role is designed to equip our Customer Service Advisors with the skills and knowledge needed to excel in their roles.This is a hands-on position where you will utilize your training design and delivery experience to work on and enhance content, focusing on learning and development for our...
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Customer Service Representative
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Hamilton Specialist Referrals Full timeJob DescriptionWe are seeking a skilled and experienced Customer Service Representative to join our team at Hamilton Specialist Referrals.The ideal candidate will be the first point of contact for our clients, providing them with a warm and professional welcome. They will play a vital role in ensuring the smooth operation of our practice, supporting both the...
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Claim Resolution Expert
4 days ago
High Wycombe, Buckinghamshire, United Kingdom Clarity Recruiting Ltd Full timeAbout the RoleThe Claim Resolution Expert will be responsible for managing insurance claims and building repairs efficiently from initial instruction through to project completion. This involves ensuring that all stakeholders are kept fully updated on claim progress and that claim costs are carefully monitored and controlled. The successful candidate will...
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Trade Sales Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Ritz Recruitment Full timeRitz Recruitment is seeking an experienced Trade Sales Specialist to join our team.Salary: £26,000 per annum, paid monthly.About the Role:Sales Responsibilities:Deliver exceptional customer service that consistently exceeds expectations.Engage with customers in a professional and courteous manner, ensuring prompt and efficient resolution of queries.Maintain...
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Customer Experience Leader
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Deanfield Homes Limited Full timeAbout the Role:We are looking for a Customer Experience Leader to join our team at Deanfield Homes Limited. The successful candidate will be responsible for delivering prompt and efficient customer service, managing customer defects, and ensuring resolution.Responsibilities:Deliver high-quality customer service within the team.Manage customer defects...
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Credit Control and Administration Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Elite Employee Ltd Full timeJob DescriptionAs a Credit Control and Administration Specialist, your primary responsibilities will include:Opening new customer accounts and carrying out relevant checks through credit safe where applicable.Contacting customers by telephone or email to investigate, chase, and process overdue invoices.Liaising with sales teams to keep them informed of...
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Technical Service Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Adecco UK Limited Full timeWe are looking for a highly skilled Technical Service Specialist to join our client's expanding team. As a Technical Service Specialist, you will provide technical support and guidance to valued customers, ensuring they receive prompt and effective assistance.Responsibilities will include acting as the first point of contact for customers, diagnosing and...
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Customer Experience Specialist
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Sodexo Group Full timeJob Summary: Customer Experience SpecialistWe're seeking a highly skilled and enthusiastic individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences and supporting our staff in delivering high-quality food and beverage services to our clients.The ideal...
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Human Resources Support Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full timeJob SummaryWe are seeking an experienced Human Resources Support Specialist to join our Employee Services function. This role is responsible for providing effective and accurate administrative support to all internal and external clients.About the RoleThe HR Administrator works within the Employee Services function, providing timely query resolution,...
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Customer Experience Specialist
1 month ago
High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Customer Experience Specialist at beBee Professionals, you will be the first point of contact for customers, providing accurate information and resolving queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, and working closely with other departments to ensure customer...
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Customer Satisfaction Specialist
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Origin Frames Full timeAbout the Role:We're seeking a skilled Customer Satisfaction Specialist to join our team at Origin Frames. As a Partner Services Executive, you'll play a crucial role in delivering exceptional service and support to our clients.Your Key Responsibilities:Develop and maintain strong business relationships with clients to ensure their needs are met and...
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Production and Growth Specialist
2 days ago
High Wycombe, Buckinghamshire, United Kingdom CV Library Full timeCareer Opportunity: Production and Growth SpecialistAbout UsCV Library is a rapidly expanding manufacturing company with exciting plans for the future. We are seeking a highly motivated and experienced Production and Growth Specialist to join our team and help us drive business growth and improve operational efficiency.This is a hands-on role that requires...
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Customer Services Representative
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Limited Full timeJob Title: Customer AdvisorWe are seeking an experienced Customer Advisor to join our dynamic team at Ernest Gordon Recruitment Limited. As a key member of our team, you will be responsible for providing exceptional technical support and customer service to our clients in the automotive and Motorsport industries.**Key Responsibilities:*** Provide timely and...
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Customer Support Expert
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Adecco UK Limited Full timeAdecco UK Limited is seeking a skilled Customer Support Expert to join their team. As a Customer Support Expert, you will be the first point of contact for customers, providing technical support via phone, email, or in person.Your responsibilities will include acting as the first point of contact for customers, diagnosing and troubleshooting software,...
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Senior Customer Engagement Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Kenvue Full timeWe are seeking a seasoned Senior Customer Engagement Specialist to join our team at Kenvue. As a key member of our Pharmacy Team, you will be responsible for developing accurate sales forecasts and reports, establishing a sales plan and specific project plan for key accounts, and analyzing customer business opportunities and threats.The successful candidate...
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Customer Service Representative
1 month ago
High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Limited Full timeCustomer Advisor RoleAre you a customer-focused individual with strong problem-solving skills and experience in customer support, within the Automotive or Motorsport industry? Do you want comprehensive training and a clear path for progression within any department within the company?On offer for the Customer Advisor is an exciting opportunity to join a...
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Technical Support Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Ernest Gordon Recruitment Full timeAbout the Role:We are seeking a Technical Support Specialist to join our dynamic team dedicated to providing exceptional technical support and customer service in the automotive and motorsport industries.Key Responsibilities:Provide timely and effective support to customers, resolving their technical issues promptly and efficiently.Collaborate with internal...
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Technical IT Solutions Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Sharp UK Full timeSharp UK is seeking a highly motivated Technical IT Solutions Specialist to join their team in High Wycombe. This exciting opportunity offers a competitive salary of £35,000 - £45,000 per annum, along with a range of benefits including 26 days' holiday, dental and critical illness cover, O2 discounts, study support, and discounted gym membership.Key...