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Complaints Manager
2 months ago
Job Title: Complaints Manager
Job Summary:
We are seeking a highly skilled Complaints Manager to join our client's expert team. As a key member of the Professional Conduct Committee, you will be responsible for managing professional conduct matters, including complaints, to ensure compliance with the Institution's Regulations and Procedural Rules.
Key Responsibilities:
- Manage professional conduct matters, including complaints, to ensure compliance with the Institution's Regulations and Procedural Rules.
- Draft and apply formal regulations with precision, aligning with codes of conduct and regulatory frameworks.
Requirements:
- Strong understanding of GDPR, Data Protection, and compliance frameworks.
- Experience working within a professional membership institution or regulatory body, particularly with committees, panels, or working groups.
- Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.
About the Role:
This is a pivotal role that requires a deep understanding of governance and regulatory frameworks. You will work closely with executive-level professionals to ensure the effective operation of the Committee and contribute to upholding professional standards.
What We Offer:
- A competitive hourly rate of £24+.
- A temporary employment opportunity with a prestigious engineering institution.
