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Night Shift Concierge

2 months ago

London, Greater London, United Kingdom FPMR Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Night Shift Concierge to join our team at FPMR Ltd. As a Night Shift Concierge, you will be responsible for ensuring the safety and security of our residents, while also providing exceptional customer service.

Key Responsibilities
  • Security and Safety: Verify all visitors, suppliers, and contractors, and maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and reviewing the CCTV system.
  • Customer Service: Deliver excellent customer service to all residents, respond to their concerns and complaints, and ensure that the communal areas are always kept clean, tidy, and presentable.
  • Reporting and Communication: Complete operational reports and handover, and report any operational issues or incidents to the appropriate manager in a timely manner.
  • Health and Safety: Adhere to health and safety, fire, and bomb threat procedures, and ensure that all residents are aware of these procedures.
Requirements
  • Experience: Experience in the highest level of customer service and a strong background in security and safety.
  • Communication Skills: Strong written and verbal communication skills in English.

FPMR Ltd is a leading provider of residential services, and we are committed to providing our residents with the highest level of service and support. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.