Concierge Night Shift

1 month ago

London, Greater London, United Kingdom Ballymore Full time
Concierge Job Description

We are seeking a highly skilled and experienced Concierge to join our team at Ballymore. As a Concierge, you will be responsible for providing exceptional service to our residents and guests, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide efficient and professional service to residents and guests, responding to requests and enquiries in a timely manner.
  • Assist with the security of residents and the building, ensuring the safety of all residents and visitors.
  • Accept and issue resident parcels, meeting and greeting residents, guests, and clients with a stand-to-greet service.
  • Ensure the smooth running of communication systems within the estate, including telephone, radio, and internal intercom systems.
  • Issue visitor parking permits and explain onsite parking procedures.
  • Aid estate security by regularly communicating with them, including informing them of concerning matters.
  • Liaise with cleaning staff regarding domestic rubbish removal and assist with rubbish removal if necessary.
  • Correctly report any incidents or complaints.
  • Safeguard security keys on behalf of residents and the estate, strictly following standard operating procedures.
  • Issue keys only to correct personnel/residents, ensuring appropriate authorization & disclaimers are in place.
  • Cross-train other resort departments.
  • Receipt & issue residents' dry cleaning/laundry, ensuring relevant paperwork is completed.
  • Conduct apartment & estate key audits during night shifts, following up on any missing keys.
  • Proactively deal with maintenance and cleaning issues identified within the estate.
  • Maintain a safe environment for all people in the estate at all times.
  • Securely handle people's data, ensuring PC is locked when not in use and complying with GDPR.
  • Report accidents and record them in the accident book as appropriate.
  • Turn on and off lobby lights at appropriate times.
  • Handle high-pressure moments where many people may be queuing, dealing with complex issues calmly.
  • Conduct monthly stock checks of the first-aid box and concierge stock, requisitioning supplies as appropriate.
  • Assist residents in a friendly, proactive, and efficient manner with appropriate follow-up.
  • Know all essential aspects of the resort.
  • Build a good rapport with residents.
Requirements:
  • Polite and confident with a great deal of patience.
  • Ability to multi-task and manage time effectively.
  • Strong verbal and written communication skills.

Ballymore operates as an equal opportunities employer.

  • Concierge Night Shift

    4 weeks ago

    London, Greater London, United Kingdom Ballymore Full time

    Concierge Night Shift OpportunityWe are seeking an experienced and professional Concierge to join our team at Ballymore in E14. As a Night Concierge, you will be responsible for providing a high level of service to our residents and ensuring their needs are met in a timely and efficient manner.Key Responsibilities:Provide exceptional customer service to...

  • Concierge Night Shift Professional

    3 weeks ago

    London, Greater London, United Kingdom Thechildandfamilyconnection Full time

    We are seeking a highly skilled Concierge Night Shift Professional to join our team at Thechildandfamilyconnection. As a key member of our residential concierge and security team, you will be responsible for delivering exceptional customer service to our residents, guests, and external contractors.Key Responsibilities:Operate the Concierge Desk and provide a...

  • Concierge - Night Shift

    4 weeks ago

    London, Greater London, United Kingdom Ballymore Full time

    Job Title: Concierge (Night)We are seeking a highly skilled and experienced Concierge to join our team at Ballymore. As a Concierge, you will be responsible for providing exceptional service to our residents and ensuring the smooth operation of our estate.Key Responsibilities:Provide a high level of service to residents, responding to their requests and...

  • Concierge (Night Shift)

    4 weeks ago

    London, Greater London, United Kingdom Ballymore Full time

    Job Title: Concierge (Night)We are seeking a highly skilled and experienced Concierge to join our team at Ballymore. As a Concierge, you will be responsible for providing exceptional service to our residents, ensuring their needs are met in a timely and professional manner.Key Responsibilities:Provide a high level of customer service to residents, responding...

  • Concierge (Night Shift)

    4 weeks ago

    London, Greater London, United Kingdom Ballymore Full time

    Job Title: Concierge (Night)We are seeking a highly skilled and experienced Concierge to join our team at Ballymore. As a Concierge, you will be responsible for providing exceptional service to our residents, ensuring their needs are met in a timely and professional manner.Key Responsibilities:Provide a high level of customer service to residents, responding...

  • Concierge Night Shift Professional

    4 weeks ago

    London, Greater London, United Kingdom Ballymore Full time

    Job Title: Concierge Night ShiftWe are seeking a highly skilled and experienced Concierge Night Shift professional to join our team at Ballymore. As a Concierge Night Shift, you will be responsible for providing exceptional service to our residents and ensuring the smooth operation of our luxury environment.Key Responsibilities:Provide a high level of...

  • Concierge Night Shift Professional

    4 weeks ago

    London, Greater London, United Kingdom Ballymore Full time

    Job Title: Concierge Night ShiftWe are seeking a highly skilled and experienced Concierge Night Shift professional to join our team at Ballymore. As a Concierge Night Shift, you will be responsible for providing exceptional service to our residents and ensuring the smooth operation of our luxury environment.Key Responsibilities:Provide a high level of...

  • Concierge (Night Shift)

    4 weeks ago

    London, Greater London, United Kingdom Ballymore Full time

    Job Title: Concierge (Night)We are seeking a highly skilled and experienced Concierge to join our team at Ballymore. As a Concierge, you will be responsible for providing exceptional service to our residents, ensuring their needs are met in a timely and professional manner.Key Responsibilities:Provide a high level of customer service to residents, responding...

  • Concierge (Night Shift)

    4 weeks ago

    London, Greater London, United Kingdom Ballymore Full time

    Job Title: Concierge (Night)We are seeking a highly skilled and experienced Concierge to join our team at Ballymore. As a Concierge, you will be responsible for providing exceptional service to our residents, ensuring their needs are met in a timely and professional manner.Key Responsibilities:Provide a high level of customer service to residents, responding...

  • Concierge (Night Shift)

    4 weeks ago

    London, Greater London, United Kingdom FPMR Ltd Full time

    Job Title: Night ConciergeJob Summary:The Night Concierge will be responsible for providing exceptional customer service to residents and guests, ensuring a seamless and consistent experience. They will excel in concierge services, amenity operations, security, and housekeeping, working closely with the Night Duty Manager to implement SOP manuals, policies,...

  • Concierge (Night Shift)

    4 weeks ago

    London, Greater London, United Kingdom FPMR Ltd Full time

    Job Title: Night ConciergeJob Summary:The Night Concierge will be responsible for providing exceptional customer service to residents and guests, ensuring a seamless and consistent experience. They will excel in concierge services, amenity operations, security, and housekeeping, working closely with the Night Duty Manager to implement SOP manuals, policies,...

  • Night Concierge

    4 weeks ago

    London, Greater London, United Kingdom Dove & Hawk Full time

    Job Title: Night ConciergeWe are seeking a Night Concierge to act as the first point of contact for residents in our St Pancras site. As a Night Concierge, you will be the smiling face that welcomes residents, delivering excellent customer service and providing solutions to any problems that may arise during the night shift.Key Responsibilities:First point...

  • Night Concierge

    4 weeks ago

    London, Greater London, United Kingdom Dove & Hawk Full time

    Job Title: Night ConciergeWe are seeking a Night Concierge to act as the first point of contact for residents in our St Pancras site. As a Night Concierge, you will be the smiling face that welcomes residents, delivering excellent customer service and providing solutions to any problems that may arise during the night shift.Key Responsibilities:First point...

  • Night Concierge

    3 weeks ago

    London, Greater London, United Kingdom Dove & Hawk Full time

    Job Title: Night ConciergeJob Summary:We are seeking a Night Concierge to act as the first point of contact for residents in our Victoria site. As a Night Concierge, you will be the smiling face that welcomes residents, delivering excellent customer service and providing solutions to any problems that may arise during the night shift.Key...

  • Concierge (Night Shift)

    4 weeks ago

    London, Greater London, United Kingdom CV Locator Full time

    Job Title: Concierge (Night)We are seeking an experienced and skilled Concierge to join our team at CV Locator. As a Concierge, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Answering telephone calls and dealing with queries in a professional and...

  • Concierge (Night Shift)

    4 weeks ago

    London, Greater London, United Kingdom CV Locator Full time

    Job Title: Concierge (Night)We are seeking an experienced and skilled Concierge to join our team at CV Locator. As a Concierge, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Answering telephone calls and dealing with queries in a professional and...

  • Night Concierge

    2 weeks ago

    City of London, Central London, United Kingdom Abbatt Property Recruitment Full time

    Senior Night Concierge - High-End Residential Development Central City LocationOn behalf of my client, a prestigious high-end residential development in the heart of the city, I am recruiting for a Senior Night Concierge. Please see the details below:Position: Senior Night Concierge Location: High-end Residential Development, Central City Salary: £29,000...

  • Luxury Night Concierge

    3 weeks ago

    London, Greater London, United Kingdom Montcalm Collection Full time

    Night Concierge OpportunityAt Montcalm Collection, we are seeking a skilled and ambitious Night Concierge to join our team. As a Night Concierge, you will play a pivotal role in providing personal and exceptional service to all guests in accordance with our brand standards during night shifts.Key Responsibilities:Greet all guests in a friendly and...

  • Concierge (Night Shift)

    4 weeks ago

    London, Greater London, United Kingdom Ballymore Full time

    Job SummaryWe are seeking a highly skilled and experienced Concierge to join our team at Ballymore. As a Concierge, you will be responsible for providing exceptional service to our residents, ensuring their needs are met in a timely and professional manner.Key ResponsibilitiesProvide a high level of service to residents, responding to their requests and...

  • Night Concierge

    4 weeks ago

    London, Greater London, United Kingdom Pertemps Full time

    Job Title: Night Concierge - WhitechapelWe are seeking a highly skilled Night Concierge to join our dynamic Housing Association team in Whitechapel. As a key member of our team, you will play a vital role in ensuring the safety, security, and comfort of residents, while maintaining high service standards in a newly developed site.Responsibilities:Support the...