IT Support Specialist
18 hours ago
An exciting opportunity has emerged at West Herts College for an IT Support Specialist.
The successful candidate will provide technical assistance to both colleagues and students across all four campuses, working closely with infrastructure and deskside support teams.
Key responsibilities include:
- Providing first-line technical support for PC, Mac, and mobile devices
- Supporting systems and services used by the college community
- Troubleshooting hardware and software issues
Required skills and qualifications include:
- Detailed knowledge of PC, Mac, and iOS/Android devices
- Experience with multifunction printers and Active Directory
- Familiarity with ITIL processes for Incident, Problem, and Change management
- Excellent organisational and problem-solving skills
A salary of around £25,000-£30,000 per annum is on offer, depending on experience. Benefits include a free on-site gym, cycle-to-work scheme, free parking, and generous holiday entitlement.
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