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Teahouse Assistant Manager

2 months ago

Richmond, Greater London, United Kingdom Petersham Nurseries - Richmond Full time
Petersham Nurseries Richmond: Opportunity for a Teahouse Assistant Manager

At Petersham Nurseries Richmond, we are seeking an experienced and dynamic Teahouse Assistant Manager to join our team. As a key member of our management team, you will be responsible for delivering exceptional service quality and ensuring the smooth operation of our teahouse.

Estimated Salary: £45,000 - £55,000 per annum, depending on experience.

About the Role:

The successful candidate will have prior experience in a similar role, preferably within the hospitality industry. You will possess excellent leadership skills, with the ability to motivate and train a team of staff to deliver high standards of customer service. A strong communicator with excellent problem-solving skills, you will work closely with the Teahouse Manager to achieve sales targets, improve profitability, and maintain high-quality food safety and hygiene standards.

Key Responsibilities:
  • Liaise with the kitchen to ensure seamless food delivery and efficient service operations
  • Maintain accurate records of sales, costs, and staff performance, using data to inform business decisions
  • Monitor and control payroll costs, minimizing waste and maximizing gross profit
  • Collaborate with the Events Team to ensure effective event management and customer satisfaction
  • Develop and implement training programs to enhance staff knowledge and skills
Benefits:

We offer a competitive salary package, plus benefits that include flexible working hours, opportunities for career progression, and ongoing training and development. Our comprehensive induction program ensures that new starters quickly become familiar with our systems, policies, and procedures.

In this exciting role, you will be part of a vibrant and dynamic team dedicated to delivering exceptional customer experiences and driving business growth. If you are a results-driven individual with a passion for excellence, we would love to hear from you.