Senior Manager in Workforce Optimization

4 weeks ago

Hounslow, Greater London, United Kingdom DO & CO Full time
Workforce Planning and Operations Manager

We're seeking a highly skilled Workforce Planning and Operations Manager to join our team at DO & CO in London. This role is a fantastic opportunity to leverage your expertise in workforce planning and operations to drive business success.

Key Responsibilities:

  • Strategic Workforce Planning: Develop and execute a comprehensive workforce planning strategy that aligns with business objectives and ensures adequate staffing levels to meet operational needs.
  • Forecasting and Analysis: Utilize data-driven insights to forecast staffing requirements, considering seasonal variations, airline schedules, and other relevant factors.
  • Resource Allocation: Efficiently allocate staff resources, ensuring optimal utilization and cost-effectiveness while maintaining high service quality standards.
  • Managing Staff Agencies Partners: You will be responsible for managing our relationships with staff agencies, ensuring that our external partners are aligned with our workforce planning goals.
  • Scheduling: Creating and maintaining staff schedules will be an integral part of your role. You'll be the timekeeper who ensures that our workforce is aligned with our operational needs, accommodating variations in demand, and maintaining flexibility.
  • Staff Timekeeping: Time is of the essence, and you'll be the steward of staff timekeeping. You'll oversee accurate timekeeping records, making sure that every minute is accounted for to streamline our workforce processes.
  • Cross-functional Collaboration: Collaborate closely with operational managers to assess labor demand, develop accurate forecasts, and implement strategies that enhance workforce productivity. Work with Operations and HR to craft effective recruitment strategies, ensuring alignment with overall business needs. Coordinate with Payroll and agency partners to guarantee smooth payroll processing and the seamless integration of external staff. Additionally, engage with senior management to ensure workforce strategies align with broader company objectives, fostering a unified approach to operational efficiency and strategic goals.
  • Compliance: Ensure compliance with labour laws, regulations, and company policies in all workforce planning activities.
  • Reporting: Generate regular reports and KPIs related to workforce planning performance, presenting findings and recommendations to senior management.
  • Technology Integration: Identify and implement cutting-edge workforce planning tools and technologies to enhance efficiency and accuracy.

Requirements:

  • Bachelor's degree in human resources, Business Administration, or a related field. Master's degree preferred.
  • Minimum of 5 years of experience in workforce planning, with at least 2 years in a leadership role.
  • Strong analytical and data-driven decision-making skills, with proficiency in workforce planning software and tools.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
  • Knowledge of labour laws and regulations in the UK.
  • Proven leadership and team management experience.
  • Excellent problem-solving abilities and the ability to adapt to rapidly changing circumstances.
  • Results-oriented mindset with a focus on continuous improvement.
  • Experience in the airline catering or hospitality industry is a plus.

What We Offer:

  • Competitive Salary
  • Enjoy perks by referring your friends through our Refer a Friend Scheme
  • Save money and time with On-Site Free Meals
  • Expand your skills and knowledge through our in-house training opportunities.
  • A business where you can have a real impact, we're not afraid of new ideas
  • Genuine career development opportunities, both nationally and internationally
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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