Operational Workforce Manager

13 hours ago

Hounslow, Greater London, United Kingdom DO & CO Full time

Estimated Salary: £52,000 - £65,000 per annum

About Our Company

DO & CO is a renowned global player in the luxury gourmet entertainment market, committed to delivering exceptional quality and first-class service. We take pride in creating a positive and supportive work environment, empowering our employees to grow and thrive in their careers.

Job Opportunity

We are seeking an experienced Team Leader for Workforce Planning to oversee the efficient management of our workforce, ensuring seamless operations and high-quality service delivery. As a key member of our team, you will be responsible for leading a team of workforce management professionals, optimizing staff resources, and maintaining compliance with UK labour laws and regulations.

Responsibilities:

  • Lead and mentor a team of workforce management professionals to ensure high performance and continuous improvement in workforce planning processes.
  • Develop and implement effective strategies for staff scheduling, resource allocation, and timekeeping oversight to meet operational needs.
  • Collaborate with department heads, HR, and other stakeholders to understand and anticipate staffing needs, providing proactive and strategic solutions.
  • Manage relationships with staff agency partners to ensure alignment with workforce planning objectives and provision of the right talent when needed.
  • Ensure compliance with UK labour laws, regulations, and company policies, maintaining accurate records and generating regular reports on workforce performance.
  • Leverage workforce planning tools and technologies to enhance efficiency, accuracy, and effectiveness of workforce management activities.
Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 3 years of experience in workforce management or related roles, with at least 1 year in a leadership position.
  • Strong analytical skills with experience in using workforce planning software and tools (for example Excel, Microsoft access etc.).
  • Excellent communication and interpersonal skills, with a proven ability to collaborate across departments.
  • Knowledge of UK labour laws and workforce management best practices.
  • Demonstrated leadership capabilities and experience managing a team.
  • Strong problem-solving skills and ability to adapt to changing operational demands.
  • Experience in the airline catering, hospitality, or related industry is preferred.

Additional Information

We offer a range of benefits, including competitive salary, On-Site Free Meals, and genuine career development opportunities. As a member of our team, you will have the chance to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

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