Incident Resolution Support Specialist

Job Description:As a Technical Incident Resolution Specialist, you will be responsible for managing IT incidents to minimize disruption to services and restore normal operations as quickly as possible. This involves receiving and documenting incident reports, prioritizing and categorizing incidents according to severity and impact. You will also communicate...

At Thebes IT Solutions Ltd, we are seeking a skilled Incident Resolution Specialist to join our team. The ideal candidate will have a strong background in service delivery and incident management, with expertise in ITIL processes.Key Responsibilities:Manage business-impacting incidents from start to service restorationPerform problem management for all...

We are seeking a talented Software Development Engineer to join our team at Incident, an incident management platform that helps companies respond to and learn from incidents. With a strong focus on customer satisfaction and product impact, this role involves taking end-to-end ownership of features from initial design and planning through to implementation,...

Achieve Service Excellence with DGH Recruitment LimitedAs a seasoned Senior Incident Resolution Specialist, you will be responsible for overseeing and managing Incident and Problem Management processes. Key responsibilities include:Managing Major Incidents within shift and OOH rotationOverseeing and driving Incident Management activities, including the...

About the RoleAt Softtek, we are looking for an Incident Manager with at least 3 years of experience in this field to manage and coordinate incident resolution in complex infrastructure environments, minimizing service disruption.ResponsibilitiesManage incident reports, prioritize, and categorize incidents according to severity and impact.Communicate with...

Role OverviewThe Major Incident Manager will be responsible for leading the response to critical incidents, ensuring timely and effective resolution to minimize business impact. This role requires strong communication and problem-solving skills, with the ability to interact with multiple stakeholders.Key ResponsibilitiesManage the incident response process,...

Are you looking for a challenging role in the heart of London, where you can make a real difference?We have an exciting opportunity for a Dedicated Incident Resolution Specialist to join our team at Anson McCade.About Us:We are a leading Digital transformation and IT service company, partnering with government clients to provide cutting-edge solutions and...

Sector: Public Sector / GovernmentJob Title: Service Incident Resolution SpecialistType: Temporary / ContractorLocation: LondonDuration: Six to Twelve MonthsVetting: Security Clearance Check RequiredEssential Skills and Experience:Strong understanding of Incident Management practices.Previous experience in monitoring and analysis.Excellent interpersonal...

The Service Desk team at Atos collaborates with Partner teams to deliver IT services for approximately 14,000 users across multiple locations in the UK.As a First Line Support Analyst, your role will be to provide a single point of contact for customers' incidents and enquiries, following documented processes to ensure tickets are logged, prioritised and...

Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at DOCOsoft. As a key member of our support team, you will be responsible for troubleshooting and resolving complex technical issues, ensuring high-quality service delivery to our customers.Key ResponsibilitiesDrive continuous improvement in incident management and...

Job DescriptionA key role has become available for an Incident Management Specialist to join DGH Recruitment Ltd. on a permanent basis.Summary:The role is responsible for overseeing and managing our Incident and Problem Management processes, directly managing all in-scope Major Incidents, and working closely with our technical leads.Key...

About IncidentIncident is an incident management platform designed to help companies navigate unexpected challenges. With a focus on delivering exceptional customer experiences, our team works tirelessly to provide innovative solutions and support.Salary InformationThe estimated salary for this role is $60,000-$80,000 per year, based on industry standards...

We are seeking a seasoned Incident Management Specialist to join our team at Pay Limited, a leading provider of payment systems in the UK. As an integral part of our Fraud Operations team, you will be responsible for ensuring the seamless functioning of our Authorised Push Payment (APP) Refunds and Confirmation of Payee (CoP) platforms.Key...

About the FirmResolution is a well-established and respected specialist family law firm in Chancery Lane, London.We pride ourselves on providing expert advice and support to high net worth individuals navigating complex family law issues, including financial and children-related disputes, domestic violence injunctions, and more.Why Join Us?We offer a range...

About the RoleWe are seeking a highly experienced Senior Family Law Specialist to join our team at Resolution in Islington, North London.As a key member of our private family department, you will be working with clients who require expert guidance on divorce and finance, separation, cohabitation, and private children law.With a strong background in private...

Major Incident Management RoleThis is an exciting opportunity to utilize your skills in Major Incident Management in a complex environment.We are seeking a proactive and reactive professional who can effectively manage Major Incidents, coordinate recovery, and assist in the analysis and long-term resolution of issues.Lead the rapid response to Major...

Job DescriptionAs a key member of the La Fosse team, you will be responsible for identifying and resolving incidents across various systems, ensuring minimal disruption to our services. Your role will involve coordinating with technical teams, escalating issues when necessary, and implementing preventive measures to avoid future incidents.RequirementsProven...

About the RoleWe are seeking an experienced IT professional to join our team as a Major Incident Management specialist. This is an exciting opportunity for someone who wants to take their skills to the next level in a challenging and complex environment.Key ResponsibilitiesManage rapid response to major incidents and problems, ensuring that appropriate...

Tax Dispute Resolution ExpertiseThis top-tier law firm is seeking two tax dispute resolution specialists to join their esteemed tax litigation department. The ideal candidates will have a proven track record of success in resolving complex tax disputes and a strong understanding of tax law and regulations.The successful candidates will be responsible for...

Job SummaryA dynamic and challenging role has become available at Resolution, a leading specialist family law firm based in Chancery Lane, London.This position presents an excellent opportunity for a dedicated individual to work alongside experienced lawyers and support the delivery of exceptional client service. We are seeking a highly motivated and...