Technical Incident Resolution Specialist

Achieve Service Excellence with DGH Recruitment LimitedAs a seasoned Senior Incident Resolution Specialist, you will be responsible for overseeing and managing Incident and Problem Management processes. Key responsibilities include:Managing Major Incidents within shift and OOH rotationOverseeing and driving Incident Management activities, including the...

We are seeking a talented Software Development Engineer to join our team at Incident, an incident management platform that helps companies respond to and learn from incidents. With a strong focus on customer satisfaction and product impact, this role involves taking end-to-end ownership of features from initial design and planning through to implementation,...

About the RoleAt Softtek, we are looking for an Incident Manager with at least 3 years of experience in this field to manage and coordinate incident resolution in complex infrastructure environments, minimizing service disruption.ResponsibilitiesManage incident reports, prioritize, and categorize incidents according to severity and impact.Communicate with...

At Thebes IT Solutions Ltd, we are seeking a skilled Incident Resolution Specialist to join our team. The ideal candidate will have a strong background in service delivery and incident management, with expertise in ITIL processes.Key Responsibilities:Manage business-impacting incidents from start to service restorationPerform problem management for all...

Job OverviewThis is an exciting opportunity to join Selfridges as a Major Incident Resolution Specialist. In this role, you will be responsible for coordinating the recovery of all major incidents to resolution and assisting the IT Major Incident/Problem Manager in the analysis and long-term resolution of issues.Key ResponsibilitiesManage rapid response to...

Are you looking for a challenging role in the heart of London, where you can make a real difference?We have an exciting opportunity for a Dedicated Incident Resolution Specialist to join our team at Anson McCade.About Us:We are a leading Digital transformation and IT service company, partnering with government clients to provide cutting-edge solutions and...

Role OverviewThe Major Incident Manager will be responsible for leading the response to critical incidents, ensuring timely and effective resolution to minimize business impact. This role requires strong communication and problem-solving skills, with the ability to interact with multiple stakeholders.Key ResponsibilitiesManage the incident response process,...

Key Responsibilities:As a Major Incident Manager at Tata Consultancy Services, you will be responsible for leading the response to major incidents, ensuring timely and effective resolution. This involves collaborating with cross-functional teams, communicating with stakeholders, and coordinating with vendors to resolve issues.Essential Skills and...

Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at DOCOsoft. As a key member of our support team, you will be responsible for troubleshooting and resolving complex technical issues, ensuring high-quality service delivery to our customers.Key ResponsibilitiesDrive continuous improvement in incident management and...

Sector: Public Sector / GovernmentJob Title: Service Incident Resolution SpecialistType: Temporary / ContractorLocation: LondonDuration: Six to Twelve MonthsVetting: Security Clearance Check RequiredEssential Skills and Experience:Strong understanding of Incident Management practices.Previous experience in monitoring and analysis.Excellent interpersonal...

Job DescriptionA key role has become available for an Incident Management Specialist to join DGH Recruitment Ltd. on a permanent basis.Summary:The role is responsible for overseeing and managing our Incident and Problem Management processes, directly managing all in-scope Major Incidents, and working closely with our technical leads.Key...

The Service Desk team at Atos collaborates with Partner teams to deliver IT services for approximately 14,000 users across multiple locations in the UK.As a First Line Support Analyst, your role will be to provide a single point of contact for customers' incidents and enquiries, following documented processes to ensure tickets are logged, prioritised and...

Job DescriptionAs a key member of the La Fosse team, you will be responsible for identifying and resolving incidents across various systems, ensuring minimal disruption to our services. Your role will involve coordinating with technical teams, escalating issues when necessary, and implementing preventive measures to avoid future incidents.RequirementsProven...

About finovaFinova is a leading UK-based provider of cloud-based mortgage and savings software solutions. Our award-winning technology suite supports over 60 lenders and 3,000 mortgage brokers, offering origination, servicing, and CRM solutions.Our core banking platform includes originations software, in-life servicing software, and a range of solutions for...

We are seeking a seasoned Incident Management Specialist to join our team at Pay Limited, a leading provider of payment systems in the UK. As an integral part of our Fraud Operations team, you will be responsible for ensuring the seamless functioning of our Authorised Push Payment (APP) Refunds and Confirmation of Payee (CoP) platforms.Key...

Technical Support SpecialistLead and mentor a team of Application Support Analysts, ensuring efficient and effective resolution of incidents and service requests. Manage day-to-day support operations for customer applications, including websites, eCommerce platforms, and booking portals. Work closely with cross-functional teams including Development,...

CyberClan OverviewCyberClan is a leading cybersecurity company that provides incident response services to the insurance and legal markets, as well as commercial companies. With a team of experts, we help businesses recover from cyber attacks and protect their assets.Job SummaryWe are seeking an Incident Response Coordinator to join our team. In this role,...

Job SummaryWe are seeking a skilled Cloud Security Specialist to join our team in the UK. As a key member of our Security Operations team, you will be responsible for coordinating and facilitating security response activities across various AWS products and services.About the RoleThis is an exciting opportunity to work with a talented team of engineers and...

Job DescriptionCollibra is seeking a highly skilled Incident Management Lead to join our Support team. As a key member of our team, you will be responsible for the end-to-end management of customer support escalations for our growing customer base.You will work closely with stakeholders across all levels of the organization to elevate, communicate, aid in...

About the RoleWe are seeking a highly experienced Senior Family Law Specialist to join our team at Resolution in Islington, North London.As a key member of our private family department, you will be working with clients who require expert guidance on divorce and finance, separation, cohabitation, and private children law.With a strong background in private...